Senior Product Manager, PBM Member Experience

🕒 Maio 27

🗽 New York – Remoto

🗽 New York – Remote

💵 $146.000 - $200.000 / ano

⏰ Tempo Integral

🟠 Sênior

✅ Gerente de Produto

🦅 Patrocina Visto H1B

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Rightway

SiteLinkedInTodas as Vagas

201 - 500 funcionários

⚕️ Seguro de Saúde

☁️ SaaS

🤝 B2B

💰 $100.000.000 Series C em 2021-03

Healthcare Insurance • SaaS • B2B

A Rightway é uma empresa de saúde focada em oferecer soluções de navegação de cuidados e gestão de benefícios farmacêuticos. Ela se especializa em ajudar empregadores e sistemas de saúde a reduzirem custos de saúde e melhorarem os resultados através de suporte clínico personalizado, proativo, e gestão transparente de benefícios farmacêuticos. A Rightway oferece uma abordagem centrada no ser humano, proporcionando suporte em tempo real, individualizado, aos membros para ajudá-los a tomar melhores decisões de saúde e navegar pelas complexidades dos sistemas de saúde. A empresa visa reduzir os custos com saúde enquanto melhora a satisfação dos funcionários com os serviços de saúde.

Descrição

• Own and evolve the vision for Rightway’s digital pharmacy experience, keeping members at the center of every product decision. • Build intuitive, engaging features—like drug search, cost transparency, benefits clarity, and personalized reminders—that turn complex pharmacy benefits into simple member experiences. • Partner closely with design, engineering, and clinical experts to create elegant solutions that balance usability with operational and regulatory needs. • Use experimentation, analytics, and member feedback to continually improve adoption, satisfaction, and outcomes. • Inspire the team with insights about member behavior and trends in digital health, translating them into actionable roadmaps. • Lead and mentor an Associate Product Manager, fostering a culture of creativity, empathy, and data-driven decision making. • Stay curious—explore how AI, digital retail, and consumer health innovations can push our member experience forward.

🎯 Requisitos

• 4+ years of product management experience, ideally blending consumer product and healthcare expertise. • Strong track record of shipping B2C experiences that drive engagement and habit formation. • Comfortable with experimentation, behavioral design, and data-driven optimization. • Excellent communicator and collaborator; able to rally engineers, designers, and clinicians around the member voice. • Passionate about building healthcare experiences that are as intuitive and delightful as the best consumer apps. • Background in digital retail pharmacy or PBM member experiences. • Experience with regulated markets (Medicare) or pharmacy data standards. • Hands-on exposure to AI-powered product development or prototyping. • Advanced degree in a relevant field (MBA, MPH, technical discipline).

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development