Solutions Engineer

🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $110.000 - $130.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Rockbot

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2010, a Rockbot capacita empresas a maximizar sua experiência local através de mídia. Oferecendo música, TV e sinalização digital através de uma aclamada solução de plataforma única, a Rockbot permite que as maiores empresas do mundo e milhares de pequenas e médias empresas entreguem a melhor experiência local, de forma mais simples.

Descrição

• Own the Technical Sales Narrative • Partner with Account Executives to qualify, scope, solution, and close mid-market and enterprise opportunities, serving as the technical lead throughout the sales cycle • Translate technical complexity into clear business value, helping prospects understand how Rockbot fits into their operational and infrastructure environments • Drive Technical Discovery and Solutioning • Lead technical discovery conversations to understand customer infrastructure, AV environments, networking requirements, deployment considerations, and third-party integrations • Design solution configurations that fit the customer’s operational reality (venue type, hardware footprint, content workflows, analytics needs) • Identify, scope, and document integrations across POS, CMS, loyalty, AV, networking, and customer technology ecosystems • Explain deployment considerations, hardware requirements, and system interoperability to both technical and executive stakeholders • Support the Deal Process • Own the technical sections of RFP responses, security questionnaires, and SOW inputs • Build and maintain a library of demo environments, technical one-pagers, and integration guides • Conduct proof-of-concept deployments and trials where needed • Work closely with Customer Success and Product to ensure deals are scoped correctly and set up for successful onboarding • Be the Internal Expert • Support the sales process as the subject matter expert in both the Rockbot software platform and the integration into the customer environment. • Act as the technical authority throughout the sales process, advising both customers and internal teams on platform capabilities, integrations, and deployment strategy • Stay current on Rockbot’s product roadmap and represent the voice of prospects internally • Surface recurring technical objections and blockers to Product and Engineering • Contribute to enablement materials so AEs can handle first-level technical questions independently • What Success Looks Like • First 90 Days: Ramp & Build Credibility • Complete Rockbot certification across Music, TV, Signage, and Advertising • Independently deliver at least three (3) technical demos • Build or improve demo environments and technical content libraries (RFPs, security responses, integration guides) • Establish strong partnerships with AEs • Become a trusted first-line technical resource during the sales process • First 120 Days: Own Technical Execution • Independently lead technical discovery, demos, and solution design for active opportunities • Own technical portions of RFPs, security reviews, and SOW inputs • Deliver ten (10) total demos tailored to customer environments and stakeholder needs • Support pilots, proof-of-concepts, and integration scoping where needed • Contribute enablement tools and technical guidance that improve AE self-sufficiency • First 180 Days — Drive Scale & Revenue Impact • Operate as a technical partner on complex and enterprise deals • Influence improved win rates, deal velocity, and implementation readiness through accurate scoping and solution design • Maintain scalable demo, RFP, and technical documentation systems • Manage and when appropriate, surface recurring objections, integration gaps, and market feedback to Product and Engineering • Act as a strategic cross-functional resource supporting Sales, Customer Success, and Product teams

🎯 Requisitos

• 5+ years in pre-sales, solutions engineering, technical sales, AV systems, media technology, or related customer-facing technical roles • Comfort in a technical conversation with IT, operations, or infrastructure teams, and an ability to translate that into executive-friendly language • Experience working on-site with key stakeholders and AV experts for a successful experience • Hands-on experience with hardware/software integrations, networking fundamentals, and custom software integrations • Experience with in-venue technology (AV systems, digital signage, streaming media devices, or IoT) strongly preferred • Strong demo and presentation skills — you can read a room and adapt on the fly • Experience working with Salesforce, Google Suite, and technical documentation tools • Excellent written communication skills for RFPs, technical summaries, and internal documentation • Familiarity with programmatic advertising, digital out-of-home (DOOH), or retail media networks is a plus.

🏖️ Benefícios

• variable compensation tied to supported deals closed and solutions KPIs • equity