Account Manager

🕒 Outubro 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $80.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Rocket Clicks

Rocket Clicks

11 - 50 funcionários

Fundada em 2008

💼 Consultoria

🏥 Saúde

⚖️ Jurídico

Consulting • Healthcare • Legal

A Rocket Clicks é uma agência de marketing digital que se especializa em ajudar empresas a crescerem por meio de mídia paga, otimização para mecanismos de busca e estratégias abrangentes de marketing online. Eles têm um foco particular em escritórios de advocacia e prestadores de serviços, como cooperativas de crédito e empresas de HVAC, utilizando sua vasta experiência para gerar aumentos significativos de receita para seus clientes. Com uma taxa de retenção de clientes acima de 90%, a Rocket Clicks se posiciona como um parceiro dedicado a alcançar sucesso e crescimento mensuráveis para seus clientes.

Descrição

• Own relationships with a portfolio of family law firms as the primary strategic contact for owners and managing partners • Lead alignment calls and quarterly business reviews with decision makers • Establish agreement on goals, roles, timelines, and quarterly budgets • Build and maintain strategic roadmaps for each client, revisiting them quarterly • Track performance across the client acquisition path from initial lead through funded agreement • Advise on pricing, intake, operations, capacity, and hiring in addition to marketing • Identify growth opportunities and early signals of churn • Review and approve every client-facing deliverable • Maintain weekly written updates, monthly pacing calls, and quarterly business reviews • Partner with project managers and channel specialists • Manage the portfolio and prioritize time based on client value

🎯 Requisitos

• 5+ years in account leadership, consulting, or professional services, preferably in an agency or advisory environment • Significant experience owning senior client relationships and working directly with business owners and executive decision makers • Commercial fluency across revenue, pricing, margin, and expansion • Ability to build plans connecting agency work to business outcomes, with defined timelines and milestones • Strong facilitation skills and judgment to guide clients toward decisions • Ability to raise difficult subjects without damaging relationships • Experience recognizing and acting on early signals of client dissatisfaction • Business experience outside of marketing, such as client-side, general management, P&L, or ownership experience • Genuine curiosity about how professional services firms operate, including pricing, staffing, sales, and scaling • Bachelor's degree or equivalent professional experience • Experience managing and developing people (nice to have) • Background in or adjacent to the legal industry (nice to have) • Familiarity with CRM data and intake operations (nice to have)

🏖️ Benefícios

• Unlimited PTO & Sick Leave • Medical Insurance (including FSA & HSA Options) • Dental Insurance • Vision Insurance • 401(k) (with a company match) • Life Insurance • Long-term Disability • Short-term Disability • Remote work • Monday to Friday 8-5 CST schedule

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