Senior Director, Delivery Excellence

🕒 Julho 31

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Rootstock Software

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📦 Logística

☁️ SaaS

Consulting • Logistics • SaaS

A Rootstock Software é uma provedora proeminente de soluções de planejamento de recursos empresariais (ERP) baseadas em nuvem, construídas na plataforma Salesforce. Especializando-se em indústrias de manufatura, o ERP da Rootstock melhora a eficiência operacional, oferecendo soluções robustas que cobrem vendas, gestão de pedidos, produção, cadeia de suprimentos e finanças. Ao integrar-se perfeitamente com o Salesforce, a Rootstock oferece aos fabricantes uma visão abrangente das interações com clientes e dos processos da cadeia de suprimentos, reforçada por capacidades avançadas de análises e inteligência artificial.

Descrição

• Lead the evolution of enterprise application delivery in the AI era. • Partner with the SVP of Global Professional Services & Enablement. • Rebuild methodologies, operational capabilities, AI-enabled delivery practices, and high-performing teams. • Drive continuous improvement and align strategic priorities. • Optimize Professional Services Automation platform to increase visibility and efficiency. • Serve as Executive Sponsor for strategic customer implementations and champion customer satisfaction. • Build future leaders through coaching, mentoring, and talent development. • Evaluate emerging AI technologies to enhance consultant productivity.

🎯 Requisitos

• 12+ years of leadership experience in Enterprise SaaS, ERP, enterprise applications, or technology consulting. • Experience leading globally distributed, multicultural consulting organizations. • Demonstrated success driving operational excellence, organizational transformation, and continuous improvement. • Experience developing or evolving implementation methodologies and delivery governance. • Strong understanding of Professional Services operations, forecasting, utilization, delivery governance, and Professional Services Automation platforms. • Experience leading cross-functional initiatives through influence rather than authority. • Outstanding executive communication, presentation, and stakeholder management skills. • A track record of building high-performing teams and developing future leaders. • A growth mindset with a passion for innovation and continuous improvement. • Preferred qualifications include: Experience within the Salesforce ecosystem. • Manufacturing ERP or enterprise applications experience. • Experience working with global implementation partner ecosystems. • Experience with AI-enabled delivery, intelligent automation, or enterprise AI adoption. • Experience in a private equity-backed SaaS company.

🏖️ Benefícios

• Medical/Dental/Vision via PEO • Fidelity 401(k) + company annual match • Automatic Cell/Internet stipend • Flexible time off • 12 observed holidays • Volunteer time off • Paid parental leave