Staff Software Engineer – Trust & Safety

🕒 Junho 12

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Rula

501 - 1000 funcionários

Fundada em 2019

💼 Consultoria

🛡️ Seguros

🏥 Saúde

💰 Series C - Rula em 2024-07

Consulting • Insurance • Healthcare

Rula é uma plataforma que conecta indivíduos em busca de serviços de melhoria doméstica com profissionais habilidosos em sua área. Ao usar o Rula, os clientes podem facilmente encontrar, comparar e contratar profissionais de confiança para diversos projetos, como reforma, reparos e manutenção. A plataforma visa simplificar o processo de contratação de empreiteiros e garantir transparência e qualidade nos serviços prestados.

Descrição

• At Rula, maintaining high trust with payers, patients, and providers is the bedrock of accessible mental healthcare. • Seeking a Staff Software Engineer to step in as the foundational leader of our nascent Trust & Safety Engineering team. • Serve as the chief architect of our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies. • Lead the charge on both product architecture and operational, process-based solutions—building robust custom tools to investigate and mitigate threats like fraud, billing anomalies, and credential abuse. • Establish a brand-new engineering domain from the ground up, mentor senior engineers, and build scalable systems that protect a vital mental health ecosystem.

🎯 Requisitos

• 8+ years of experience • 1+ years working on Trust & Safety systems anywhere • 1+ years experience helping to form a new team from scratch • Experience working on cross-functional teams to bridge the gap between technical and non-technical groups • Fullstack experience building modern database-backed (sql/no-sql) web applications • Experience with microservice development • Experience mentoring others, reviewing architectures, and establishing design patterns. • Experience driving all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance • Experience working on highly complex projects with a focus on achieving sustainable results

🏖️ Benefícios

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

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