Senior Workforce Analyst

🕒 Maio 15

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RxBenefits, Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1995

⚕️ Seguro de Saúde

💳 Fintech

🤝 B2B

💰 Private Equity Round em 2020-12

Healthcare Insurance • Fintech • B2B

A RxBenefits, Inc. é uma empresa especializada em fornecer soluções inovadoras de benefícios farmacêuticos para empregadores e seus funcionários. Eles focam em otimizar a gestão de planos de medicamentos prescritos para reduzir custos e melhorar os resultados de saúde. Por meio de análises avançadas e suporte personalizado aos membros, a RxBenefits visa transformar a experiência de benefícios farmacêuticos para seus clientes.

Descrição

• Maintain and update AM book of business records with precision and transparency. • Partner with leadership to forecast staffing needs and identify coverage gaps. • Support variable compensation documentation and validation for accuracy and fairness. • Monitor and report on service consistency metrics across AM teams. • Collaborate with Finance, HR, and Operations to align workforce data with organizational goals. • Provide recommendations for optimizing team structure and resource allocation. • Build analyses to transform data into actionable business insights, informing account management strategies and client retention efforts. • Gather and synthesize internal and external data sets related to process improvements, program changes, and industry trends. • Investigate issues across multiple sources of information and propose solutions to account teams. • Analyze AM performance metrics to recommend improvements in client relationships, internal processes, and cross-functional efficiencies. • Support end-to-end process mapping, training, documentation, and readiness activities for projects and client transitions. • Provide reporting, analysis, quality checks, and review of job aids, RFPs, and data sets as needed. • Assist with seasonal contractor identification, training, and dashboard/process development to ensure quality output. • Work collaboratively within delivery teams and engage stakeholders at all levels. • Serve as a subject matter expert (SME) on analysis-related projects for AM, including creating job aids and executing training. • Proactively communicate roadblocks and identify enhancements to documentation, processes, and data.

🎯 Requisitos

• 5+ years of Analyst or analytics experience required. • Health / Pharmacy industry experience required. • Ability to read, analyze, and interpret industry policies and contract documents. • Salesforce or other CRM experience required. • Proficient in MS Office (Word, Excel, Outlook); advanced Excel skills (Macros, VLOOKUP, etc.) required. • Strong analytical and critical thinking skills with a client-focused mindset. • Ability to adapt to change and manage shifting priorities. • Excellent communication skills, both written and verbal. • Demonstrates professionalism and a positive image internally and externally.

🏖️ Benefícios

• Remote first work environment • Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members • Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision) • Additional buy-up options for Short- and Long-Term Disability and Life Insurance • 401(k) with an employer match up to 3.5% available after 60 days • Community Service Day to give back and support what you love in your community • 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like • Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work • Tuition Reimbursement for accredited degree programs • Paid New Parent Leave that can be used for adoption or birth • Pet insurance to protect your furbabies • A robust mental health benefit and EAP service through Spring Health to support you when you need it most