Manager, Last Mile Operations

🕒 Junho 12

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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RXO, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2022

🚗 Transporte

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

<RXO, Inc. > A RXO, Inc. é uma empresa de frete e logística movida por tecnologia que conecta remetentes e transportadoras através de múltiplos modos (carga completa, LTL, intermodal, transporte fracionado, marítimo, aéreo, última milha) por meio de suas plataformas digitais RXO Connect™ e RXO Drive™. A empresa combina aprendizado de máquina e IA com extensas redes de transportadoras para fornecer soluções de capacidade, transporte gerenciado, agenciamento de cargas e serviços para transportadoras (cartões de combustível, factoring, marketplace), priorizando visibilidade, eficiência e capacidade flexível para clientes B2B. A RXO opera um grande marketplace e rede de transportadoras independentes, oferecendo tanto logística habilitada por software (plataformas com características semelhantes a SaaS) quanto serviços de transporte tradicionais.

Descrição

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers • Develop and mentor staff to reach goals; train staff on company policies and procedures • Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues • Ensure compliance with corporate warehouse policies, procedures, and programs • Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems • Use route planning software to build efficient delivery routes • Manage the dispatch of contract carriers and resolve issues throughout the day • Identify problem areas, including restructuring routes to improve operational efficiencies • Train and develop contract carriers, and dispatchers to meet and exceed customer expectations • Ensure that all work is completed accurately and within established time frame • Ensure photos are taken for every job • Allocate and request additional resources as needed

🎯 Requisitos

• 5 years of related logistics and supervisory experience • Experience with Microsoft Office such as Word, Outlook, and Excel • Bachelor’s degree in business, logistics, or similar • Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally • Experience mentoring, training, and guiding newer/less-experienced team members • Bilingual English/Spanish (read, write, and speak both languages) • Strong business acumen with the willingness to act in partnership with management teams

🏖️ Benefícios

• Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days • Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO • up to 40 hours bereavement leave • up to 16 hours volunteer time • jury duty • at least 2 weeks family bonding leave • up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement