Director, Retail Learning – Selling Enablement

🕒 Julho 21

🤠 Texas – Remoto

info

💵 $151.000 - $196.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Saks

Saks

1001 - 5000 funcionários

Fundada em 1924

🛒 Varejo

👗 Moda

🛍️ Comércio Eletrônico

Retail • Fashion • eCommerce

A Saks é uma empresa de varejo de luxo que opera a Saks Fifth Avenue, uma icônica cadeia de lojas de departamento que oferece produtos de moda, beleza e decoração de alto padrão. Eles oferecem uma ampla gama de roupas de grife, acessórios, calçados e produtos de beleza para homens, mulheres e crianças, tanto online quanto em locais físicos. A Saks frequentemente promove promoções e programas de fidelidade, como recompensas em cartões de presente nas compras e vendas exclusivas de designers.

Descrição

• Lead the enterprise strategy for retail learning, selling, and service enablement across Saks Fifth Avenue and Neiman Marcus stores • Lead a team of learning and enablement professionals • Design and oversee the execution of a consistent selling and service model • Facilitate high-impact service programs • Direct the development, delivery, and continuous improvement of retail onboarding programs • Partner with senior retail leaders, field operations, and corporate stakeholders • Lead store-specific cohorts of leadership development programs • Collaborate with enterprise learning and coaching partners • Manage external vendors, budgets, and learning resources • Serve as a visible ambassador of learning and service excellence

🎯 Requisitos

• Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field • 8+ years of experience in retail learning, talent development, or selling and service enablement within a luxury or high-performance retail environment • 8+ years of progressive people leadership experience • Demonstrated success designing and leading large-scale retail learning and enablement programs • Expertise in developing and facilitating leadership, selling, and service programs • Deep understanding of retail operations and client experience strategy • Proven ability to partner with senior retail and corporate leaders • Experience managing external vendors, budgets, and resources • Exceptional facilitation, communication, and storytelling skills

🏖️ Benefícios

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • basic life insurance • supplemental life insurance • disability insurance • a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

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