Lead Specialist Solution Engineer – Field Service, Health & Life Sciences

🕒 Maio 13

🏄 California, Illinois, +2 estados a mais – Remoto

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $134.750 - $180.250 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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Salesforce

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1999

☁️ SaaS

🤝 B2B

🤖 Inteligência Artificial

SaaS • B2B • Artificial Intelligence

O Salesforce é uma empresa líder em software baseado em nuvem que fornece uma plataforma abrangente de gerenciamento de relacionamento com o cliente (CRM). A plataforma conecta todos os dados e equipes da empresa em um sistema integrado e orientado por IA para melhorar as vendas, o atendimento ao cliente e os esforços de marketing. O Salesforce oferece soluções escaláveis para empresas de todos os portes, incluindo pequenas e médias empresas, e fornece soluções específicas para setores industriais que modernizam operações, economizam tempo e reduzem custos. O Salesforce também oferece recursos educacionais através do Trailhead e uma ampla seleção de aplicativos no AppExchange para expandir as capacidades de seu CRM.

Descrição

• Evangelize Salesforce Field Service and Scheduler value to customers (including C-level executives and IT) and field sales teams • Assess business and operational impact of technology adoption; deliver findings including key pain points, proposed solutions, and ROI • Contribute to the development of technical sales strategy • Configure and demonstrate visionary, tailored solutions that closely reflect each customer's unique business • Discuss and propose solution architecture that includes field service components such as mobility, scheduling, optimization, inventory management, back-office integration, and workflow process definition • Work effectively in a matrix organization alongside Account Executives, Service SE leads, and implementation partners • Execute enablement activities: webinars, best practices sharing, knowledge sessions • Collaborate with Field Sales teams, Account Executives, and Product Management to establish credibility and trust with customers

🎯 Requisitos

• B.S. in Computer Science, Software Engineering, MIS, or equivalent work experience • Deep functional understanding of field service operations and processes (work order management, scheduling, dispatch, mobile workforce, asset management) • Previous experience as a Sales Engineer or Architect for a CRM, ERP, or EAM company — preferably within the FSM domain • Excellent presentation skills with strong client-facing and consulting abilities • Application configuration experience (hands-on setup and configuration of CRM/FSM solutions) • Ability to work as part of a team to solve technical problems in varied environments • Ability to multi-task, thrive in a fast-paced team environment, work under tight deadlines, and take ownership of problems • Curiosity and energy — ability to understand customers' true pain points and apply solutions creatively to establish a differentiated architecture

🏖️ Benefícios

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program