Solution Architect – Healthcare/Life Sciences, Financial Services

🕒 Agosto 20

🇨🇦 Canadá – Remoto

💵 $115.200 - $165.200 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 0%

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Salesforce

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1999

💼 Consultoria

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

O Salesforce é uma empresa líder em software baseado em nuvem que fornece uma plataforma abrangente de gerenciamento de relacionamento com o cliente (CRM). A plataforma conecta todos os dados e equipes da empresa em um sistema integrado e orientado por IA para melhorar as vendas, o atendimento ao cliente e os esforços de marketing. O Salesforce oferece soluções escaláveis para empresas de todos os portes, incluindo pequenas e médias empresas, e fornece soluções específicas para setores industriais que modernizam operações, economizam tempo e reduzem custos. O Salesforce também oferece recursos educacionais através do Trailhead e uma ampla seleção de aplicativos no AppExchange para expandir as capacidades de seu CRM.

Descrição

• Lead workstreams in sophisticated enterprise customer engagements • Partner with key collaborators to drive and achieve customer vision and complete key deliverables • Serve as a strategic advisor and Salesforce product and platform expert to complex enterprise customers • Serve as a trusted advisor to clients • Guide customers and colleagues in rationalizing and deploying emerging technologies • Guide agents to support delivery • Teach complex concepts and provide creative, prescriptive thinking across client organizations • Identify and proactively manage risks through complete resolution • Manage customer expectations and negotiate solutions with customers and third-party partners • Review and correct project or program direction, approach, and key artifacts • Drive program vision and articulate strategies enabling Salesforce platform technologies • Analyze requirements and information and craft comprehensive solutions • Co-create solution vision and own execution with customers • Facilitate customer acceptance of delivered solutions • Engage with Customer Success and Product teams to achieve value objectives • Contribute to professional services methodology, thought leadership, and standard methodologies • Collaborate with cloud-specific practice teams and contribute internally and externally

🎯 Requisitos

• 7+ years of relevant experience for Solution Architect, 10+ years for Sr. Solution Architect, or 14+ years for Director, Solution Architect • 1+ years of Regulated Industries experience for Solution Architect, 3+ years for Sr. Solution Architect, or 5+ years for Director, Solution Architect • Extensive experience with configuration and customization on the Salesforce platform • Experience with AI toolchains such as Claude, Cursor, and Elements Cloud • Expert experience defining system architecture landscapes and identifying gaps between current and desired end states • Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs • Experience documenting business processes and wire-framing system designs using process flow diagrams, UML, and sequence diagrams • Strong presentation skills • Strong written and verbal communication skills • Ability to rapidly learn and apply new concepts, business models, and technologies • Experience contributing to a large-scale or enterprise implementation with multiple workstreams • Ability to solve problems resourcefully and innovatively • Ability to travel up to 50% • Bachelor's degree in Technology, Engineering, or a related quantitative discipline preferred; equivalent demonstrable work experience in lieu of a degree will be considered • Relevant Salesforce certifications and accreditations preferred • Consulting experience strongly recommended • Veeva experience or Financial Service Cloud experience strongly recommended

🏖️ Benefícios

• Benefits and resources supporting balance and wellbeing • AI agents to accelerate impact • Reasonable accommodation during application or recruiting process • Equal opportunity and non-discrimination protections