Software Engineer – AI Applications, ServiceNow

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 - $130.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤖 Engenheiro de IA

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GovCIO

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2010

💼 Consultoria

🏛️ Governo

🔒 Cibersegurança

Consulting • Government • Cybersecurity

GovCIO é uma empresa de tecnologia especializada em fornecer soluções digitais e serviços de TI para agências governamentais. Seu foco é transformar as operações do setor público por meio de tecnologia inovadora, aumentando a eficiência e a eficácia dos serviços governamentais.

Descrição

• Design, develop, test, deploy, and maintain production-grade applications incorporating generative AI, machine learning, and related AI capabilities • Develop secure AI-enabled applications using LLMs, AI APIs, RAG, agentic workflows, and emerging AI architectures • Integrate AI services with enterprise applications, databases, APIs, document repositories, knowledge bases, and workflow platforms • Develop application services, APIs, user interfaces, data pipelines, and integration components for enterprise AI solutions • Implement identity and access management, data protection, model access controls, prompt/output handling, logging, monitoring, and auditability • Evaluate and integrate commercial, open-source, and cloud-native AI technologies • Implement AI evaluation, testing, observability, performance monitoring, reliability, and continuous improvement mechanisms • Troubleshoot application, integration, data, infrastructure, and AI service issues across development and production environments • Deploy and operate applications in FedRAMP Moderate, FedRAMP High, and GCC High environments • Support SSDLC and DevSecOps practices, including automated build, testing, security scanning, deployment, and release management • Develop and maintain CI/CD pipelines across development, test, staging, and production • Implement infrastructure-as-code and configuration-as-code practices • Support security controls aligned with NIST SP 800-53 and FedRAMP baselines • Participate in vulnerability remediation, patching, configuration management, monitoring, incident response, and operational troubleshooting • Produce technical documentation and evidence for security assessments, ATO activities, configuration management, and operational readiness • Engineer applications for high availability, reliability, scalability, maintainability, and secure operations • Design, configure, develop, integrate, and maintain ServiceNow applications and workflows • Develop ServiceNow solutions using Flow Designer, IntegrationHub, REST/SOAP APIs, Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, tables/data models, notifications, and workflow automation • Develop integrations between ServiceNow and external enterprise, cloud, security, data, and AI services • Apply secure, maintainable, upgrade-compatible ServiceNow development practices • Support troubleshooting, performance optimization, testing, release management, and ongoing ServiceNow maintenance

🎯 Requisitos

• Bachelor's with 5 - 8 years (or commensurate experience) • Demonstrated professional software engineering experience developing and supporting enterprise applications • Hands-on experience developing AI-enabled or generative AI applications suitable for production use • Experience with modern programming languages such as Python, Java, JavaScript/TypeScript, C#, or comparable languages • Experience developing RESTful APIs, microservices, web applications, or distributed application architectures • Experience integrating applications with AI/ML services, LLMs, enterprise data sources, or external APIs • Experience deploying, operating, troubleshooting, and maintaining applications in cloud environments • Understanding of FedRAMP Moderate and/or FedRAMP High security requirements and experience working within regulated or security-controlled cloud environments • Knowledge of secure software engineering, DevSecOps, CI/CD, source control, automated testing, vulnerability management, and production application support • Experience engineering or supporting ServiceNow applications, integrations, workflows, or platform capabilities • Strong understanding of application security principles including authentication, authorization, encryption, secrets management, secure APIs, logging, and auditing • Ability to independently investigate complex technical problems and develop practical, secure solutions • Strong written and verbal communication skills with the ability to document architectures, designs, interfaces, operational procedures, and technical decisions • U.S. citizenship is required • Must be able to obtain and maintain a U.S. Government Public Trust clearance • Preferred: experience with Microsoft Azure Government/GCC High, Azure AI services/Azure OpenAI, RAG, semantic search, vector databases, AI agents, AI evaluation, observability, guardrails, Docker, Kubernetes, Terraform, Bicep, ARM templates, NIST SP 800-53, FedRAMP, FISMA, ATO processes, ServiceNow certifications and capabilities, Agile/Scrum/DevSecOps, and full application lifecycle support

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