Director of Launch Management

🕒 Maio 8

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Second Nature

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2012

☁️ SaaS

🏠 Imobiliário

🤝 B2B

💰 $16.399.999 Series C em 2020-03

SaaS • Real Estate • B2B

Second Nature é uma Plataforma de Experiência do Residente que ajuda administradores de propriedades a personalizar e automatizar a integração e benefícios dos residentes. Seu software combina Integração de Residentes, Pacotes Personalizáveis de Benefícios para Residentes e um mecanismo de orquestração chamado Maestro para otimizar contratos de locação, tarefas de mudança, construção de crédito, seguro de locatários, serviços públicos e outros serviços para residentes. Disponibilizada como uma plataforma em nuvem para empresas de gestão de propriedades, a Second Nature visa melhorar a retenção de residentes, reduzir inadimplências e custos de manutenção, e aumentar a eficiência operacional.

Descrição

• Own readiness visibility and operational accountability across every product and feature launch at Second Nature. • Own and maintain the Launch Calendar as the authoritative record for all active and upcoming launches. • Facilitate the biweekly Launch Tiering Meeting with the Heads of Product Marketing, Enablement, and Product Management. • Ensure the launch process is clearly run for every launch to ensure plans are activated. • Track org-wide readiness across all functional teams and escalate blockers before they become launch risks. • Provide executive leadership and company-wide visibility and reporting on launch status and risks. • Drive launch retrospectives and own the feedback loop that continuously improves how Second Nature launches.

🎯 Requisitos

• Hands-on product launch execution experience in a fast-paced, multi-product environment; you've managed Tier 1-3 complexity launches, coordinating across many teams simultaneously. • Deep understanding of the difference between a release and a launch, and between marketing readiness and operational readiness. You know that "done" is not when software ships. • Experience driving cross-functional accountability without direct authority — you get things done through preparation, structure, and credibility, not title. • Familiarity with launch tiering systems and complementary operational frameworks. You don't need to have used our exact tools, but you understand why they exist. • Comfortable representing org-wide launch status to the executive team and the entire company. • High-growth startup experience. Second Nature is building fast across multiple product lines — you are energized by that, not waiting for it to stabilize.

🏖️ Benefícios

• Health First: Medical, Dental, Vision, Life Insurance, & 401K Plan • Location: Work remotely from anywhere in the US • Flexibility: Open PTO and sick days • The Product: Beyond the awards and 5-star reviews, our clients and customers love what they can do with the world’s first Resident Experience Platform • Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect • Training: A supportive team to help you grow your career and unlock your full potential • Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category