Operations Coordinator

Vaga não está no LinkedIn

🕒 Julho 20

🏄 California – Remoto

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💵 $23 - $25 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

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👻 Score fantasma 4%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Serve Robotics

Serve Robotics

51 - 200 funcionários

Fundada em 2017

📦 Logística

🍽️ Alimentos e Bebidas

🚗 Transporte

💰 $30.000.000 Venture Round em 2023-08

Logistics • Food & Beverage • Transport

Serve Robotics é uma empresa inovadora focada em revolucionar a indústria de entregas com seus robôs de entrega autônomos. A empresa visa tornar os serviços de entrega mais acessíveis, sustentáveis e convenientes ao usar robôs autônomos em vez de veículos tradicionais de duas toneladas para entregas pequenas, como burritos. Através de um acordo comercial com a Uber, a Serve Robotics planeja implantar até 2. 000 robôs, marcando um avanço significativo no setor de entregas autônomas.

Descrição

• Oversee and execute daily deployments by coordinating between Field Agents and Piloting teams to ensure on-time robot operations. • Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions. • Ensure compliance with standard operating procedures (SOPs) by reinforcing adherence to established workflows, safety protocols, and quality measures. • Open or close depots in accordance with scheduled shift. • Track and report key operational metrics (deployment efficiency, service uptime, utilization, etc.) to measure efficiency and highlight areas for improvement. • Implement new processes and protocols as directed, ensuring successful rollout, team adoption, and compliance across all operational teams. • Assist the Sr. Operations Supervisor in daily decision-making to help prioritize resources, balance workloads, and execute test plans. • Support onboarding and training of new Operations Associates, ensuring consistency in role expectations, SOPs, and performance standards. • Provide ad hoc operational support across field operations, piloting, and project initiatives to maintain continuity of service and execution.

🎯 Requisitos

• Bachelor’s degree in a related field, or equivalent experience (3+ years in operations, logistics, or customer service) • Strong organizational, collaboration, and problem-solving skills. • Ability to remain calm under pressure with a proactive, can-do attitude toward challenges. • Demonstrated ability to work independently with minimal supervision. • Comfort with spreadsheets (Excel or Google Sheets) • Willingness to work flexible hours, including evenings and weekends, as operations require. • Comfortable driving mid-size utility vehicles as needed. • Valid U.S. driver’s license. • Ability to work nights, weekends, and holidays

🏖️ Benefícios

• Offers Equity

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