Senior Advisory Solution Architect – Government Healthcare, Education

🕒 Outubro 29

🐊 Florida – Remoto

🐊 Florida – Remote

💵 $149.175 - $230.000 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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ServiceNow

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2004

🏢 Corporativo

☁️ SaaS

🤖 Inteligência Artificial

💰 Post-IPO Equity em 2022-12

Enterprise • SaaS • Artificial Intelligence

O ServiceNow é uma plataforma que oferece soluções com inteligência artificial e automação para empresas, visando aumentar a produtividade e otimizar fluxos de trabalho. Seus agentes de IA são projetados para aprender, raciocinar, tomar decisões e agir de forma autônoma para transformar processos de negócios em diversos domínios, como TI, RH, atendimento ao cliente e desenvolvimento de aplicativos. A plataforma permite que as organizações integrem dados de diversas fontes, facilitando a transformação dos negócios e a eficiência operacional. Reconhecida por sua liderança em gestão de serviços de TI com IA e confiada por uma parte significativa das empresas da Fortune 500, a ServiceNow colabora com outros líderes globais como Microsoft e AWS para trazer capacidades avançadas de IA e modernizar operações de negócios.

Descrição

• Partner with Sales to lead technical discovery, solution design, and customer validation • Deliver virtual and in-person technical demonstrations • Deploy and support proof-of-value and proof-of-concept engagements • Translate technical capabilities into business outcomes • Serve as a trusted advisor during evaluations, competitive situations, and executive discussions • Develop customer-facing documentation, technical summaries, and solution narratives • Lead technical training sessions based on customer use cases and POV findings • Support marketing events, conferences, webinars, and speaking engagements • Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution • Travel as required, typically 25–50%, depending on region and business needs • Support complex cybersecurity, identity, access, asset visibility, exposure management, and risk challenges for government, healthcare, and education customers • Connect technical capabilities to measurable business outcomes • Contribute to improved win rates, stronger deal quality, and scalable Solution Consulting execution

🎯 Requisitos

• 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or a related technical role • 5+ years of customer-facing technical, pre-sales, or customer support experience • Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers • Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations • Required strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation • Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry • Ability to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation during demos, POVs, and POCs • Strong presentation, storytelling, and executive communication skills • Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers • Demonstrated track record of contributing to technical wins, deal progression, and successful customer outcomes • BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience • Hands-on experience with IAM or IGA solutions preferred • Background in Security Operations or security engineering preferred • Experience with asset discovery across IoT, OT, or IoMT environments preferred • Exposure to vulnerability management or risk-based vulnerability programs preferred • Security, cloud, or relevant technical certifications preferred • Linux or Python scripting experience preferred

🏖️ Benefícios

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona • Reasonable accommodation support during the application process

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