Senior Growth Marketing Specialist

🕒 Julho 28

🗣️🇺🇸🇬🇧 Inglês obrigatório

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ServiceTitan

1001 - 5000 funcionários

Fundada em 2012

💼 Consultoria

📦 Logística

📣 Marketing

💰 $200.000.000 Series G em 2021-06

Consulting • Logistics • Marketing

ServiceTitan é uma plataforma de software abrangente projetada para a indústria de serviços, oferecendo soluções para melhorar a produtividade e a rentabilidade das empresas. Apresenta uma variedade de recursos, incluindo despacho, agendamento, marketing, relatórios e ferramentas de experiência do cliente, adaptadas para áreas como encanamento, HVAC, serviços elétricos e mais. A ServiceTitan busca capacitar as empresas ao otimizar operações, melhorar o fluxo de caixa e oferecer experiências superiores aos clientes através de uma plataforma tudo-em-um. O software inclui análises de dados em tempo real, opções de financiamento e capacidades móveis para apoiar as necessidades operacionais dos empreiteiros e aumentar suas fontes de receita. Ao consolidar múltiplas funções de negócios em uma única plataforma, a ServiceTitan visa ajudar os empreiteiros a crescer de forma rentável e eficiente.

Descrição

• Support the execution of full-funnel, multi-channel marketing campaigns that drive upsell, cross-sell and revenue growth across the existing customer base. • Assist in managing end-to-end campaigns execution, from intake through launch, including audience creation, asset coordination, QA, deployment & performance tracking / reporting. • Maintain campaign calendars and ensure initiatives are delivered on time and aligned to business priorities. • Collaborate with marketing channel owners, product, operations, and sales teams to ensure campaigns are aligned with business goals. • Partner with content and creative teams to help develop messaging and visuals that resonate with customers. • Coordinate campaign assets, messaging, and launch requirements across stakeholders. • Act as a key point of contact for campaign execution and operational support. • Assist with customer segmentation and targeting to ensure campaigns are personalized and relevant to the audience. • Identify trends and opportunities for optimization based on campaign and customer behavior data. • Monitor campaign performance and surface optimization recommendations to improve results. • Stay current with industry trends and best practices to continuously improve campaign effectiveness.

🎯 Requisitos

• Bachelor's degree in marketing, business, or related field. • 3-5 years of experience in marketing, with exposure to customer marketing, demand generation, or lifecycle campaigns. • Experience supporting end-to-end campaign execution, including messaging development, creative coordination, and performance tracking. • Ability to work cross-functionally, collaborating with product, sales, operations, and demand generation teams. • Solid analytical skills and comfort using data to inform campaign decisions and report on performance. • Strong written and verbal communication skills, with the ability to contribute to compelling messaging and content. • Good organizational and project management skills, with the ability to manage multiple tasks simultaneously. • Self-starter who can work both independently and collaboratively as part of a team. • Passion for customer-centric marketing and delivering exceptional customer experiences.

🏖️ Benefícios

• Flexible time off with ample learning and development opportunities to continue growing your career. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents) • FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement. • On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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