Senior Manager, Data Strategy

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🕒 Abril 1

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟠 Sênior

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ServiceTitan

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200.000.000 Series G em 2021-06

SaaS • B2B • Marketplace

ServiceTitan é uma plataforma de software abrangente projetada para a indústria de serviços, oferecendo soluções para melhorar a produtividade e a rentabilidade das empresas. Apresenta uma variedade de recursos, incluindo despacho, agendamento, marketing, relatórios e ferramentas de experiência do cliente, adaptadas para áreas como encanamento, HVAC, serviços elétricos e mais. A ServiceTitan busca capacitar as empresas ao otimizar operações, melhorar o fluxo de caixa e oferecer experiências superiores aos clientes através de uma plataforma tudo-em-um. O software inclui análises de dados em tempo real, opções de financiamento e capacidades móveis para apoiar as necessidades operacionais dos empreiteiros e aumentar suas fontes de receita. Ao consolidar múltiplas funções de negócios em uma única plataforma, a ServiceTitan visa ajudar os empreiteiros a crescer de forma rentável e eficiente.

Descrição

• Define, prioritize, and deliver the strategy, architecture and implementation of platforms and tools for enabling real-time, data-driven decision making and customer insights across the ServiceTitan portfolio of products. • Establish a well-coordinated technology roadmap for data products, leveraging engineering in support of the broader company product and growth goals. • Design architectural frameworks for data entities, both internal and external, and develop data pipeline, storage, retention and integration methodologies including overall data governance. • Research and stay abreast of new technologies and industry trends. • Incorporate new ideas that are well suited to advance the goals of ServiceTitan. • Hire, manage, grow and retain a high performing team that can meet both present and future needs by increasing and scaling data-driven decision making across the organization. • Partner with Data Science, IT, and other organizations to ensure effective reporting, dashboards, insights, analytics, and data-driven decision making are available to the business. • Ensure tools used are appropriate and suitable for the problem. • Leverage AI/ML when necessary. • Ensure integration of data collection with data science requirements both for model development and real-time model execution. • Develop and implement solutions for data quality validation and continuous improvement.

🎯 Requisitos

• Preferred Experience AI & Machine Learning understanding • Infrastructure automation technologies like Docker and Kubernetes. • Event Driven Architecture • Experience developing architectures that process data at scale and low latency • Strong understanding of integration methods, APIs and services using REST. • Demonstrated ability to adapt to new technologies and learn quickly • Strong written and presentation communication skills

🏖️ Benefícios

• Work/Life Balance: flexible work schedule, flexible PTO • Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance • Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs • Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend