Global Key Account Manager

🕒 Março 21

🏄 California – Remoto

info

💵 $100.000 - $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of SGS

SGS

10.000+ funcionários

Fundada em 1878

📋 Conformidade

☁️ SaaS

Compliance • SaaS • Sustainability

Somos a SGS – a líder mundial em testes, inspeção e certificação. Somos reconhecidos como a referência global em sustentabilidade, qualidade e integridade. Nossos 97.000 colaboradores operam uma rede de 2.650 escritórios e laboratórios, trabalhando juntos para possibilitar um mundo melhor, mais seguro e mais interconectado.

Descrição

• Responsible for driving revenue growth and strengthening strategic relationships within assigned global accounts • Develops and executes global account strategies • Coordinates cross-regional activities • Ensures high levels of customer satisfaction and service delivery • Serve as the primary client contacts, coordinating communication and service delivery across SGS business lines and affiliates • Drive revenue growth by expanding relationships with key decision-makers • Manage global agreements, contracts, and commercial relationships • Monitor account performance against KPIs and ensure timely delivery of reports, invoices & communications • Resolve service delivery issues and manage claims to maintain strong client relationships • Track market trends, regulatory developments, and competitor activity impacting the account • Promote the SGS brand, capabilities, and integrity while ensuring compliance with SGS policies.

🎯 Requisitos

• Bachelor’s degree or equivalent educational background in Analytical Sciences, Engineering, and Business • Minimum of 5 years experience in account management, customer services or other relevant experience • Minimum of 3 years experience in the TIC industry for the relevant business unit • Experience in international / multi-cultural environments • Advanced English required, other language skills are a plus • Proficient in Microsoft suite (Word, Excel, Access, PowerPoint, and Outlook) • Experience using Salesforce for pipeline management, forecasting, and client relationship tracking • Strong problem-solving and organizational skills.

🏖️ Benefícios

• Medical, dental and vision insurance • Life insurance • Employee assistance programs • 401(k) with company match (immediate vesting upon enrollment) • Online training courses • Virtual and classroom development experiences • Tuition reimbursement program • Paid-time off • Family leave

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