Technical Director, Product Assessor

🕒 Março 20

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.000 - $170.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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SGS

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1878

📋 Conformidade

☁️ SaaS

Compliance • SaaS • Sustainability

Somos a SGS – a líder mundial em testes, inspeção e certificação. Somos reconhecidos como a referência global em sustentabilidade, qualidade e integridade. Nossos 97.000 colaboradores operam uma rede de 2.650 escritórios e laboratórios, trabalhando juntos para possibilitar um mundo melhor, mais seguro e mais interconectado.

Descrição

• Develop a profitable and sustainable medical devices business sector within Business Assurance in the US and Canada • Ensure operational efficiency and profitability of the business sector • Manage technical documentation reviews and inquiries for SGS Business Assurance Medical Devices • Conduct Medical Devices Technical file/Documentation reviews with 80% Utilization • Assist in the training/onboarding of new product assessors • Support development of systems, processes, and procedures • Identify opportunities to improve efficiencies • Support development of internal best practices for auditing • Coordinate with Key Account Specialists to schedule Technical Documentation reviews • Respond to client inquiries on technical matters regarding SGS-Business Assurance certification/training • Maintain competence and credentials through courses as necessary • Support team to ensure operational KPIs are met • Address client complaints and investigate root causes • Identify key growth initiatives and drive initiatives based on target market sectors • Deliver training and support training material development • Collaborate with Directors to manage resources effectively • Establish a winning culture embracing change and innovation • Maintain understanding of certification services and client expectations • Provide commercial support including input to tender compilation and project coordination • Perform other duties as assigned

🎯 Requisitos

• Bachelor’s degree in Sciences, Engineering, Operations or related discipline • 10+ years of relevant experience in Medical Devices (Testing, Inspection, Certification) • 3-5 years of supervisory experience • Advanced level of English required • Any level of proficiency in French preferred • Intermediate level of mathematical skills required • Advanced reasoning skills/abilities • Intermediate proficiency in MS Word, Excel, PowerPoint & Outlook • Knowledge of market dynamics, including demand growth drivers, new technology, competitor actions, and pricing analysis • Knowledge and understanding of current standards and legislation in the Medical Devices industry • Proven ability to manage and coordinate multiple projects in a fast-paced environment • Excellent verbal and written communication skills • Strong customer service orientation • Excellent organizational and time management skills • Knowledge and understanding of financial indicators, ability to analyze PNL • Ability to prioritize and execute tasks in a high-pressure environment • Ability to motivate teams and lead through influence • Leadership and coaching skills

🏖️ Benefícios

• Medical, dental and vision insurance • Life insurance • Employee assistance programs • 401(k) with company match (immediate vesting upon enrollment) • Online training courses • Virtual and classroom development experiences • Tuition reimbursement program • Paid-time off • Family leave