Manager, Solutions Engineering

Vaga não está no LinkedIn

🕒 Julho 10

☕ Washington – Remoto

☕ Washington – Remote

💵 $125.000 - $145.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Shaw/Scott

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2007

💼 Consultoria

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

A Shaw/Scott é uma agência de marketing digital voltada para o cliente que combina consultoria estratégica, implementação técnica e serviços criativos para projetar e entregar experiências digitais ao cliente orientadas por dados. A empresa apoia clientes com estratégia de marketing fundamentada em pesquisas, capacitação de equipes internas ou fornecimento de equipes de agência, implementação de plataformas de marketing de nível empresarial e um conjunto de softwares de marketing desenvolvidos especificamente para automatizar e otimizar campanhas. Com uma equipe global premiada atendendo marcas em múltiplos países, a Shaw/Scott foca em ajudar organizações a passar de "Isso é possível? " para "Qual é a melhor solução possível?

Descrição

• Manage and support a team of Solutions Engineers, including scheduling, resourcing, workload balancing, and 1:1 meetings. • Provide coaching, mentoring, and professional development to build technical and consultancy skills. • Contribute directly to solution design, architecture, and delivery (60% utilization). • Oversee day-to-day operations to ensure projects are staffed, executed on time, and aligned to scope and budget. • Technical Partnership Liaison: Cultivate and manage technical partnerships to drive business growth through the development and enhancement of our service offerings. • Collaborate with partner organizations to explore joint business opportunities and develop mutually beneficial relationships. • Business Development and Account Growth: Act as a trusted advisor, helping clients understand the strategic and technical implications of different solutions. • Play a key role in expanding client relationships by identifying new business opportunities and collaborating with cross-functional teams to deliver client value. • Partner with internal teams (Strategy, Creative, Customer Success, and Account Management) to align technical delivery with client goals. • Maintain expertise in marketing technology platforms to guide the team and support client needs. • Promote continuous learning, certification, and awareness of industry trends and partner technologies.

🎯 Requisitos

• 3–5 years of experience as a manager of technical teams, or equivalent experience through mentorship or technical leadership. • 7+ years of hands-on experience in a solution-based role, delivering professional services, including implementing and optimizing technical solutions • Experience with multiple enterprise-level Marketing Automation Platforms, including working knowledge of one of the leaders in this space (Oracle Responsys, Salesforce Marketing Cloud, Iterable, Braze, Cordial, Klaviyo, Bloomreach, etc.) • Demonstrated expertise in designing, optimizing and integrating complex business processes across systems to enhance operational efficiencies and drive innovation • Proficient in one or more related practices, including Rest APIs, HTML/CSS, JavaScript, SQL, and experience with at least one personalization language (RPL, AMPscript, Handlebars, Liquid, Django, Smarty, etc.) • Certification(s) in two or more areas of marketing technology and/or email marketing or related platform • Excellent written and verbal communication skills with both internal and client contacts; ability to communicate effectively with both technical and non-technical individuals • Deep knowledge of email marketing best practices and changes within the MarTech space, lifecycle marketing, and loyalty and retention • Strong problem-solving skills with a creative approach to challenges • Ability to adjust to new challenges in technology or project requirements quickly.

🏖️ Benefícios

• company-paid health insurance • 401K with employer match • 4 weeks PTO per year • parental leave • communication allowance • more