Presales Services Advisor

🕒 Fevereiro 26

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SHI International Corp.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🤝 B2B

🔧 Hardware

☁️ SaaS

B2B • Hardware • SaaS

Pense na SHI como seu concierge pessoal de tecnologia. Conectamos sua equipe com as soluções e serviços de TI que você precisa para apoiar o crescimento organizacional e a experiência dos funcionários.

Descrição

• Provide front-line support for service requests, qualifying them to ensure alignment with SHI capabilities and customer needs. • Coordinate the creation of Statements of Work, facilitating terms and conditions agreements. • Support the transition of signed agreements to the service delivery team. • Manage service opportunity pipelines and maintain comprehensive project documentation. • Collaborate with internal teams and partners to ensure successful service engagements and customer experience.

🎯 Requisitos

• Completed Bachelor’s Degree or relevant work experience required • 2-4 years of experience in sales, sales support, help desk, or a similar role. • Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization - Intermediate. • The ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate. • Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI - Intermediate. • Proven experience working with public sector customers and managing contract vehicles preferred - Intermediate. • Ability to thoroughly understand and analyze contracts and statements of work preferred - Intermediate. • Ability to travel up to 10% for SHI Partner and Customer events. • Advanced certification such as CompTIA A+, Cisco CCNA, AZ-900, MS-900, and Proposal Writing preferred.

🏖️ Benefícios

• Health, wellness, and financial benefits to offer peace of mind to you and your family. • Professional growth and leadership opportunities. • World-class facilities and technology you need to thrive.