Solutions Architect – MarTech, CRM Platforms

🕒 5 dias atrás

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

💵 $165.000 - $180.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 0%

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Shift Paradigm

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

💰 Debt financing em 2023-01

Consulting • Marketing • Artificial Intelligence

A Shift Paradigm é uma consultoria de crescimento digital e uma agência de design de experiências que ajuda empresas a conectar públicos externos e otimizar operações internas. Eles oferecem design e engenharia de produtos digitais, estratégia de CX e UX, MarTech e operações de receita (CRM, CDP, orquestração de dados), marketing de e-mail e campanhas (segmentação, personalização, SMS/in-app) e operacionalizam IA através de integrações e desenvolvimento personalizado. A empresa atende clientes nos setores de saúde e tecnologia médica, manufatura, serviços financeiros, B2B SaaS, tecnologia e restaurantes & hospitalidade, posicionando-se como uma parceira habilitada pela tecnologia, imbuída de IA, focada em impulsionar o crescimento mensurável.

Descrição

• Architect enterprise customer experience solutions spanning marketing technology and CRM, with Adobe Experience Cloud as a key platform • Design end-to-end customer data and process flows across CRM and Adobe Experience Cloud • Translate client business goals into scalable, secure architectures spanning content management, personalization, analytics, customer data, and CRM sales and service processes • Evaluate and recommend platforms or tools based on client needs across a multi-vendor landscape • Lead cross-functional teams through cloud migration, composable architecture adoption, CRM process redesign, and platform consolidation • Design integration architecture using APIs, iPaaS such as MuleSoft, and event-driven patterns • Connect CRM, MarTech, DAM, and analytics platforms • Guide integration of Adobe Assets and Dynamic Media and CRM content/asset workflows into modern authoring and delivery experiences • Serve as technical advisor on multi-million-dollar digital transformation engagements • Partner with client stakeholders, delivery teams, and Adobe and Salesforce or equivalent account teams • Establish and promote architectural best practices, reusable patterns, and governance standards • Mentor engineers and consultants on multi-platform architecture and implementation patterns

🎯 Requisitos

• 8+ years of experience designing and delivering enterprise-scale customer experience platforms spanning marketing technology and CRM ecosystems • Deep, hands-on architecture expertise with Adobe Experience Cloud, including AEM as a Cloud Service, Edge Delivery Services, Adobe Experience Platform, Customer Journey Analytics, Adobe Target, Real-Time CDP, Launch/Web SDK, Assets & Dynamic Media • Hands-on architecture experience with Salesforce, such as Sales Cloud, Service Cloud, Marketing Cloud/Account Engagement, or a comparable CRM platform • Experience designing integration architectures connecting CRM, MarTech, and data platforms, including APIs, iPaaS such as MuleSoft, and event-driven architecture • Ability to evaluate and recommend appropriate platforms or tools across a multi-vendor marketing and CRM technology landscape based on client needs • Experience leading complex, multi-platform implementations for large, enterprise, or Fortune 500 organizations • Ability to translate business requirements into technical architecture and communicate architectural decisions to technical and executive stakeholders • Experience leading cross-functional teams through cloud migration, modernization, CRM process design, and composable architecture initiatives • Excellent communication, presentation, and client-facing consulting skills • Current US or Canada work authorization • US candidates must comply with the employer’s E-Verify and Form I-9 authorization process • No relocation assistance is offered • Bonus: Salesforce certifications and Adobe product certifications • Bonus: Experience with Marketo or other marketing automation platforms • Bonus: Experience with MuleSoft or other integration/iPaaS platforms • Bonus: Experience with additional CRM or MarTech platforms such as Microsoft Dynamics or HubSpot • Bonus: Consulting or systems integrator experience supporting multiple concurrent client engagements • Bonus: Familiarity with composable/MACH architecture principles • Bonus: Experience contributing to Adobe or Salesforce partner communities, thought leadership, or solution accelerators

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Short-term disability (STD) • Long-term disability (LTD) • Life insurance/AD&D • Flexible Paid Time Off • Various other ancillary benefits and perks • Accessibility accommodations during all aspects of the selection process