Director of Account Management

🕒 Abril 15

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

💰 Gerente de Contas

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Sidecar Health

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

⚕️ Seguro de Saúde

Healthcare Insurance

A Sidecar Health é uma empresa de seguros de saúde que oferece seguro médico abrangente com preços transparentes e sem restrições de rede ou exigências de encaminhamento. Seu objetivo é dar aos funcionários o controle de sua saúde, proporcionando um orçamento claro para cuidados e permitindo que escolham qualquer médico, sem custos surpresa. Eles enfatizam o acesso a medicamentos prescritos sem limitações e a proteção para cuidados não planejados. A Sidecar Health também oferece preços transparentes e a opção de os membros economizarem dinheiro se encontrarem prestadores que cobrem menos do que o plano paga. Suas ofertas incluem planos de acesso individualizados e planos empresariais, garantindo que os membros sempre tenham a escolha de médicos qualificados.

Descrição

• Lead and develop the Account Management team, setting vision, goals, and a high-performance culture • Own retention and growth targets across employer groups • Build and refine scalable processes, tools, and systems that enable the team to serve a growing and more complex book of business • Serve as a senior client-facing leader with brokers and HR decision-makers, modeling strong relationship management • Partner cross-functionally to drive automation and self-service capabilities that improve efficiency and client experience • Track and report on key performance metrics to senior leadership • Support new market expansion and account transitions as the company scale

🎯 Requisitos

• 8+ years of experience in Account Management, Customer Success, or a similar function within the insurance or healthcare industry, with 4+ years in a leadership role • Deep familiarity with employer group health insurance • A track record of managing employer relationships and broker partnerships • Systems-level thinker who can identify process gaps and build scalable solutions, not just manage day-to-day issues • Natural energy for client-facing work - someone who is energized by broker and employer relationships, not just operational management • Strong ability to lead, coach, and develop teams in a fast-changing environment • Analytical skills with the ability to translate data into strategic decisions • Excellent written and verbal communication skills • East Coast location strongly preferred; willingness to travel approximately once per month • Bachelor's degree in Business, Finance, Marketing, or a related field.

🏖️ Benefícios

• Competitive salary, bonus opportunity, and equity package • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.