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Logo of Siena AI

Siena AI

11 - 50 funcionários

🤖 Inteligência Artificial

🛍️ Comércio Eletrônico

☁️ SaaS

Artificial Intelligence • eCommerce • SaaS

A Siena AI é uma plataforma avançada e autônoma de atendimento ao cliente, projetada para o comércio, que integra a empatia humana à AI para elevar a experiência do cliente. Ao lidar com mais de 80% das interações diárias com clientes, a Siena AI ajuda as empresas a tornar o suporte mais eficiente enquanto mantém uma voz de marca consistente e empática em múltiplos canais. A Siena oferece gestão omnichannel em tempo real e aproveita modelos de AI poderosos para raciocínio cognitivo e suporte multilíngue, transformando o atendimento ao cliente em uma função estrategicamente automatizada e orientada à geração de receita. A plataforma conta com diversas integrações, permitindo uma implantação sem fricções nas ferramentas modernas de comércio e nos canais de comunicação, elevando a satisfação e o engajamento dos clientes.

Descrição

• Build pipeline: Identify and prospect into target e-commerce accounts. Goal is to generate qualified meetings that turn into six and seven figure deals. • Multi-channel outreach: Email, LinkedIn, phone, events, creative touches - whatever it takes to break into accounts. • Research accounts: Understand the company, their tech stack, their challenges, their buyers before you reach out. • Navigate organizations: Figure out who the real buyers are (it's not always obvious in ecommerce companies), build champion relationships, get to the right stakeholders. • Qualify hard: We don't want junk meetings. You need to understand if this is a real opportunity before passing to AEs. • Use AI: Leverage Claude, Chatgpt, Perplexity, Gemini for account research, message personalization, and scaling your outreach. You should be using AI to 10x your productivity. • Collaborate with AEs: Work closely with the AE team to understand what good opportunities look like, get feedback on quality, iterate on messaging. • Own your numbers: Track everything - activities, meetings booked, meetings held, pipeline created, conversion rates. You should know your metrics cold.

🎯 Requisitos

• 1-2 years in BDR/SDR role, consistently hit or exceeded quota (110%+ attainment) • Experience prospecting into $100k+ deal sizes • Comfortable with outbound and social selling • Can write hyperpersonalized compelling messages that get responses • Research skills - you dig into companies and find angles • Organized - you manage your own pipeline without hand-holding • Comfortable with ambiguity - we're a startup, things change fast, you figure it out. • Competitive fire: You want to be the best BDR, not just a BDR. You track your ranking obsessively. • Work intensity: You hustle. You do whatever it takes to hit your number. • Hunter mentality: You're energized by the chase. You love breaking into accounts. You're persistent without being annoying. • Integrity: You're honest about pipeline quality. You don't pass junk meetings just to hit metrics. • Obsession with improvement: You want to get better every week. You ask for feedback. You study what works.

🏖️ Benefícios

• Meaningful impact. Your work directly shapes our product and company. • Globally distributed team working at the bleeding edge of CX and AI. • Great salary plus the opportunity for equity or stock grants. • Learning budget. If you're growing, so are we. • The thrill of building something new. Join us at a stage where your contributions matter most. • AI-fluency. Make AI your second nature. • Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.

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