Enterprise Delivery Manager

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🕒 Dezembro 3, 2025

🌐 Canadá, Estados Unidos, +2 outros países – Remoto

🇨🇦 Canadá – Remoto 🇺🇸 Estados Unidos – Remoto (EUA) 🇮🇳 Índia – Remoto 🇸🇬 Singapura – Remoto

⏰ Tempo Integral

🟡 Pleno

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👔 Gerente

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SigFig

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2012

💼 Consultoria

🛡️ Seguros

💸 Finanças

💰 $50.000.000 Series E em 2018-06

Consulting • Insurance • Finance

Tandems é uma plataforma de inteligência artificial focada em finanças, oferecida como SaaS, que fornece inteligência artificial verticalizada, compatível e segura para bancos, gestores de patrimônio e seguradoras. O produto oferece conversas guiadas por IA, colaboração em tempo real e fluxos de trabalho durante reuniões, onboarding automatizado, captura de ativos, monitoramento e contato, além de pré-integrações com os principais sistemas financeiros para otimizar os fluxos de trabalho dos consultores e as experiências dos clientes. A Tandems enfatiza a confiabilidade, conformidade regulatória (por exemplo, Reg BI, ERISA), forte privacidade e segurança (SOC 2 Tipo II, AES-256) e rápida implantação em produção.

Descrição

• Lead end-to-end delivery of complex enterprise and AI-enabled projects, including scoping, planning, timeline creation, and cross-functional coordination. • Drive partner-facing meetings with clear agendas, structured discussions, and strong follow-through to ensure decisions and next steps are well defined. • Maintain alignment across stakeholders by reviewing team output, tracking delivery progress, and producing concise status updates for leadership. • Facilitate internal prioritization by translating partner needs into clear requirements and partnering with product and engineering on tradeoff decisions. • Collaborate across Product, Design, Engineering, QA, Marketing, Operations and Customer Success to resolve cross-functional issues and ensure delivery of cohesive, impactful product experiences. • Plan and execute software releases, including runbook reviews, partner communication, coordination of release activities, and validation steps. • Partner with the Enterprise Support team by tracking client/user issues, escalating urgency when needed, and driving timely resolution. • Design and implement delivery frameworks, processes, and playbooks that scale across multiple partners and product lines. • Document best practices and lessons learned to improve delivery quality, consistency, and efficiency over time.

🎯 Requisitos

• 5+ years of experience in enterprise delivery, technical program management, professional services, or an equivalent client-facing implementation role. • Demonstrated end-to-end delivery ownership, with a track record of leading complex software or AI projects from scope through launch with on-time, high-quality outcomes. • Strong client-facing skills with the ability to build trust, manage expectations, and communicate clearly with both technical and non-technical audiences. • Technical fluency - comfortable discussing architecture, APIs, data flows, integration patterns, and model outputs (without needing to be an engineer). • Deep experience with structured project management, including agile frameworks, roadmap planning, sprint execution, risk management, and dependency mapping. • Proven ability to orchestrate cross-functional teams across Product, Design Engineering, QA, and Customer Success to keep workstreams aligned and moving. • Outcome-oriented mindset focused on business impact, measurable results, and successful customer adoption rather than task completion. • Strong problem-solving skills and adaptability, with the ability to navigate ambiguity, remove blockers, and manage shifting priorities. • Excellent communication skills, including the ability to distill complex updates into clear narratives for executives and senior stakeholders. • Commitment to operational excellence, including developing repeatable delivery playbooks, scalable processes, KPIs, and templates.

🏖️ Benefícios

• Competitive benefits package • Flexible PTO • 401(k) with company match • $1,000 yearly wellness benefit • $1,000 bonus for opening a TandemsInvest managed account • Mobile/internet subsidy