Robotics Deployment and Support Engineer – Contract

Vaga não está no LinkedIn

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $6.000 / mês

⏳ Contrato/Temporário

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

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Simbe Robotics

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🛒 Varejo

🤖 Inteligência Artificial

☁️ SaaS

💰 Convertible Note em 2022-07

Retail • Artificial Intelligence • SaaS

A Simbe Robotics é uma empresa de tecnologia para o varejo que oferece soluções de inteligência multimodal de prateleiras para melhorar as operações internas dos varejistas. Sua plataforma, com o robô autônomo Tally, utiliza visão computacional e IA para rastrear a localização dos produtos, níveis de estoque e preços, fornecendo dados e insights em tempo real. A Simbe visa digitalizar lojas para visibilidade completa, aumentando a eficiência ao reduzir faltas de estoque e melhorar a precisão dos preços. Suas soluções são projetadas para ajudar os varejistas a gerenciar inventários de forma eficaz, aumentar as vendas e aprimorar a experiência de compra, tudo isso operando em escala global. Reconhecida como líder em tecnologia, a Simbe Robotics capacita as equipes de loja com dados acionáveis e um ROI significativo.

Descrição

• Own the full deployment lifecycle for assigned retail locations, from pre-deployment verification through physical installation coordination, network configuration, digital setup, and operational handoff • Confirm site requirements including network credentials, docking locations, traversal areas, and hardware readiness • Coordinate remote contractors through physical installation using chat and voice • Configure robots for new sites, including traversal patterns, schedules, and route mapping • Validate initial performance across decode accuracy, out-of-stock detection, price verification, location coverage, and upload speed • Diagnose and resolve network, hardware, and software issues; document and escalate root causes when needed • Build scripts, workflow automations, and lightweight internal tools to reduce manual deployment work • Develop and maintain deployment-readiness and early-performance QA checks • Maintain deployment, issue, and resolution records in Jira and Confluence • Contribute to deployment playbooks and improve procedures based on field learnings

🎯 Requisitos

• Experience in a technical operations, deployment, or field support role in robotics, retail technology, IoT, or similar • Strong troubleshooting skills across network, software, and hardware issues • Ability to manage multiple concurrent deployments and deadlines in a fast-paced environment • Demonstrated scripting experience using Python, bash, or similar, or automation tools • Proficiency with Linux-based systems and basic networking, including TCP/IP, Wi-Fi, and VPN • Experience using AI tools for investigation, analysis, or workflow automation • Strong written and verbal communication skills for coordinating remote field teams and stakeholders • Familiarity with Atlassian tools including Jira, Confluence, and Opsgenie • Availability for a weekend-inclusive schedule, ideally Friday–Tuesday or Thursday–Monday • Experience with chat support or field coordination platforms such as Front, Zendesk, or Hiver • Knowledge of ROS or other robotics frameworks • Familiarity with QA processes, performance reporting, and Excel/Google Sheets-based data analysis • Experience building internal tooling or workflow automation for operational processes • Retail technology background, such as POS, inventory, or WMS

🏖️ Benefícios

• Potential equity compensation • Medical, financial, and/or other benefits may be included in the total compensation package