Contact Center Inbound Sales Agent

🕒 Junho 4

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $20 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Representante de Call Center

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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SimpliSafe

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2006

🔒 Cibersegurança

🛍️ Comércio Eletrônico

👥 B2C

Cybersecurity • eCommerce • B2C

A SimpliSafe é uma empresa dedicada a tornar a segurança residencial acessível a todos. Eles estão revolucionando a indústria de segurança doméstica através de soluções inovadoras que oferecem proteção e tranquilidade aos seus clientes nos EUA e no Reino Unido. A SimpliSafe promove uma cultura de pertencimento entre seus colaboradores, incentivando a diversidade, o crescimento pessoal e uma missão centrada no cliente para garantir que cada casa esteja segura.

Descrição

• Assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs. • Identify key insights to customers needs and provide recommendations to help secure their home, family, pets, etc. • Follow SimpliSafe’s sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers. • Perform customer follow-up activities including quotes, information requests, etc. • Properly collect and input customer information for proper customer identification. • Make recommendations of special promotions and affiliated partner’s products and services.

🎯 Requisitos

• Proven success in an inbound / outbound phone-based sales environment • Enhanced listening skills to help identify the best solution for the customer • Comfort with technology and ability to provide technical assistance for consumer electronics • Proven record of outstanding attendance and timeliness in a structured environment • Strong work ethic and the drive to contribute to company goals. • Clear and effective communication skills, both written and verbal. • Ability to work at times either independently and / or in a team setting. • Ability to prioritize in a fast-paced environment, excellent time management skills. • Positive, can-do attitude and eager for continuous improvement by demonstrating a learning mindset and being open to coaching and feedback. • Strong commitment to customer happiness and satisfaction.