Solution Architect

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Skedulo

201 - 500 funcionários

Fundada em 2013

☁️ SaaS

🏢 Corporativo

⚡ Produtividade

💰 $75.000.000 Series C em 2021-07

SaaS • Enterprise • Productivity

A Skedulo é uma empresa que oferece soluções avançadas para gerenciar uma força de trabalho móvel e sem mesa em diversos setores. Seu produto principal, o Deskless Productivity Cloud, apoia o agendamento eficiente, despacho e gerenciamento de turnos e escalas através de recursos como mensagens dinâmicas e reuniões virtuais. A Skedulo integra-se perfeitamente com outros sistemas empresariais, sendo nativa do Salesforce e oferecendo uma API flexível para personalizações adicionais. Sua plataforma é particularmente benéfica para serviços de campo, incluindo indústrias de saúde, energia e utilidades, e setor público. Projetadas para aprimorar a produtividade, as soluções da Skedulo capacitam as organizações a simplificar operações, melhorar a eficiência e fornecer insights analíticos mais profundos das atividades da força de trabalho.

Descrição

• Ensure customer success and value of Skedulo by scoping and designing complex, innovative customer solutions that solve identified business problems and drive high adoption. • Partner closely with Product, Sales, Delivery, and Customer Success teams to address Customer's problems for their deskless workforce. • Take the solution from design to development and roll it out to key users and stakeholders. • Work closely with the Sales Team to understand prospect business challenges and demonstrate how Skedulo can maximize their business success. • Lead prospect and customer workshops to understand business problems and design solutions. • Draft Statements of Work (SOWs) for professional services to implement customer solutions. • Leverage AI along with Skedulo and Customer Branding Assets to design and build prototypes. • Create detailed solution and technical architecture diagrams, data models and process maps for Skedulo Project Delivery. • Drive revenue and operational efficiency by designing reusable Extensions for custom implementation projects. • Provide guidance and technical expertise to customer and partner technical resources. • Review technical documentation generated by peers. • Work closely with Skedulo Product Management to champion customer-requested features. • Provide architectural guidance to the Project Delivery team during build, test, training, and deployment phases. • Work on core product development, integration development and customer success development projects.

🎯 Requisitos

• Must have at least a Bachelor's degree in Computer Science, Software Engineering, MIS or a related degree. • Must have at least 3 years of prior work experience as a Solution Architect in a complex environment. • Must have pre-sales experience at a software company, including presentation skills and the ability to demo solutions. • Must have excellent written and spoken English communication skills. • A proven ability to learn new products, develop technical knowledge and apply new skills in a high-paced environment. • Prior experience working in a strong teamwork environment. • Good knowledge of web services and integration. • Experience working on high-quality wireframes and mockups in a pre-sales environment. • Enjoy problem-solving while learning, developing and applying new skills along the way. • Prior experience working with offshore and distributed development teams

🏖️ Benefícios

• Competitive Salary Package • New Hire Stock Options • Employee Referral Bonus Program • 3 Paid Volunteer Days per year • A generous budget to spend on setting up your home office or WFH station • 100% employer paid access to Udemy (Learning & Development) • Paid Parental Leave for both carers (12 weeks) • Competitive Healthcare Benefits (Dental, Vision, Medical) • Voluntary STD and Life Insurance Plans • 401k - 4% Company Match • 7 paid sick leave days per year

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