Solutions Engineer

🕒 Fevereiro 2

🗽 New York – Remoto

🗽 New York – Remote

💵 $130.000 - $170.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Smarsh

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2001

💸 Finanças

🏢 Corporativo

☁️ SaaS

💰 Private Equity Round em 2016-01

Finance • Enterprise • SaaS

A Smarsh é a líder global em dados e inteligência de comunicações, focada em conformidade com comunicações digitais e gestão de riscos em indústrias regulamentadas. Com mais de duas décadas de experiência, a Smarsh oferece soluções habilitadas por IA para desbloquear insights de negócios a partir de dados de comunicação em grande escala. Confiada por 95% das principais empresas financeiras e gerenciando bilhões de mensagens mensalmente, a Smarsh oferece serviços como captura de chat, arquivamento de e-mails e vigilância de riscos digitais. Suas plataformas são projetadas para atender às necessidades diversificadas e em evolução dos serviços financeiros, governo, saúde e outras indústrias, aumentando a produtividade e garantindo conformidade com os desafios de governança da comunicação digital.

Descrição

• Assist sales with discovery process to identify quantifiable problems our solutions can solve. • Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes. • Provide deep technical expertise in the sales process, thereby identifying and influencing requirements early in the process. • Have a deep technical understanding of Smarsh’s products and 3rd party integration; conduct technical presentations. • Influence and capture the prospect’s technical requirements, own the architecture blueprint and re-validate with the prospect. • Provide technical leadership during complex, enterprise-level Proofs of Concept engagements to meet the technical success criteria in a positive and professional manner that exceeds expectations and sets Smarsh apart from competitors. • Take the lead on the technical responses associated with an RFI/RFP/RFQ etc. • Prepare internal solution design proposals for complex deployments. Work with all departments to prepare for large and complex implementations, including knowledge transfer, integration design, and product gap analysis. • Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments. • Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc. • Contribute best practices and content/collateral to broader presales and sales teams. • Travel as needed for internal/external meetings – Roughly 30 / 40%

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Business or equivalent experience. • Experience in enterprise architecture, IT consulting, sales engineering or software engineering in an enterprise environment. • Professional demeanor with strong work ethic; self-starter; confident; creative and innovative with a passion for delivering technical benefits to sales prospects. • Understanding of Artificial Intelligence, Natural Language Processing, Machine Learning or Data Visualization. • Strong personal skills, able to build solid relationships with prospect’s senior business and technical teams. • Works collaboratively in a cross-functional environment with Smarsh’s product management, engineering and customer success teams, soliciting input when/as required. • Superb verbal and written communication skills, including the ability to gather, document and present the value of our solutions. • Adapt at overcoming prospect concerns and ensuring mutually beneficial outcomes from complex technology integration. Demonstrates credibility with prospects’ stakeholders on business and technical solution proposals. • Organization, prioritization and planning essential to concurrently deliver multiple projects. • Subject matter expert in the fields of Surveillance/Supervision, eDiscovery, Archiving, and/or unstructured data platforms is a plus. • Industry knowledge (Financial Services and other highly regulated industries). • Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience.