Bilingual Care Coordinator – Insurance, SimplePractice Experience Required

🕒 Junho 19

🌽 Illinois – Remoto

🌽 Illinois – Remote

⏱ Meio Período

🟢 Júnior

🟡 Pleno

🔒 Seguros

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SnappyCX

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

☁️ SaaS

Consulting • SaaS • Customer Support

A SnappyCX é uma empresa especializada em oferecer soluções de outsourcing personalizáveis para ajudar empresas a prosperar. Ela oferece uma ampla gama de serviços, incluindo TI e Desenvolvimento de Software, Atendimento ao Cliente (Customer Support), Marketing, Finanças e Contabilidade, e serviços de Assistente Virtual. A SnappyCX tem como objetivo reduzir os custos operacionais enquanto garante acesso a profissionais qualificados 24/7, permitindo que as empresas escalem de forma eficiente e eficaz, sem as limitações dos métodos tradicionais de contratação.

Descrição

• Answer inbound and outbound patient calls professionally • Schedule and coordinate patient appointments and follow-up visits • Verify insurance eligibility and benefits • Assist with prior authorizations and referral coordination • Follow up with patients regarding appointments, treatment plans, and outstanding requirements • Communicate with insurance companies regarding eligibility, coverage, and authorizations • Maintain accurate patient records and documentation within the EMR • Coordinate communication between providers, patients, and external healthcare partners • Ensure HIPAA compliance and patient confidentiality at all times • Deliver exceptional customer service and support patient retention

🎯 Requisitos

• Minimum 2 years of experience in Care Coordination, Patient Services, Medical Scheduling, Insurance Verification, or a related healthcare administrative role • Previous experience working with Illinois-based insurance plans • Excellent verbal and written English communication skills with a professional phone presence • Strong understanding of healthcare workflows and patient coordination processes • Must have a HIPAA compliance certificate • Ability to work in a fast-paced healthcare environment while maintaining accuracy • Must have a experience with SimplePractice EHR

🏖️ Benefícios

• Fully Remote • Flexible schedule