Account Manager

🕒 Setembro 3

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $75.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of SOCi, Inc.

SOCi, Inc.

501 - 1000 funcionários

Fundada em 2012

📣 Marketing

🤖 Inteligência Artificial

🛍️ Comércio Eletrônico

Marketing • Artificial Intelligence • eCommerce

A SOCi, Inc. é uma plataforma de marketing digital transformadora, projetada para empresas com várias localizações, oferecendo um conjunto de ferramentas alimentadas por inteligência artificial. Sua inovadora Plataforma SOCi permite que empresas automatizem e otimizem seus esforços de marketing local por meio de várias aplicações, como Genius Search, Genius Social e Genius Reviews, focando em melhorar a visibilidade e o engajamento em todas as localidades. Ao simplificar fluxos de trabalho e usar IA, a SOCi ajuda marcas a maximizar sua presença online e responder eficientemente às interações com clientes.

Descrição

• Build and execute account plans to drive growth and retention across SOCi’s commercial multi-location customer base • Cultivate deep, long-term relationships with executive stakeholders and decision-makers within accounts • Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services • Represent SOCi at customer-facing events, industry conferences, and strategic account reviews • Serve as a subject matter expert on localized marketing at scale • Partner cross-functionally with customer success, product, and marketing • Identify upsell and cross-sell opportunities within existing accounts • Use SOCi’s internal tech stack, including CRM, enablement, and marketing tools, to manage the business and track client health • Maintain forecasting accuracy, pipeline discipline, and accountability to growth targets • Deliver business cases and presentations articulating SOCi’s ROI to client executives • Solve business challenges through innovation with a customer-first mindset • Support additional initiatives as required

🎯 Requisitos

• 5+ years of experience in a quota carrying Account Management or Sales role, preferably in a B2B or SaaS environment • Ability to prove consistently hitting or overachieving quota • Proven success in contract renewals, negotiations, and upselling to existing clients • Excellent communication and collaboration abilities, especially cross-functionally with Customer Success, Sales, and Legal teams • Highly organized and detail-oriented, with experience managing multiple deals simultaneously • Multi-location brands experience and existing industry contacts/relationships preferred • Self-starter with a creative entrepreneurial spirit • Refined and proven sales methodology • Creative strategist; develop new ways to drive sales and value to existing and prospective clients • Experience working in a fast-paced entrepreneurial environment • Creative problem solver with the ability to understand and resolve prospective client challenges/objections • Adaptable; able to quickly learn new technologies and processes • Salesforce or equivalent CRM experience

🏖️ Benefícios

• Health insurance plans, dental, and vision • Wellness incentives • 401(k) plan with employer match • Flexible paid time off • Quarterly wellness days • Paid holidays • Unique employee engagement programs • Empowering Career Growth and Success • Commission

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