Channel Account Manager

🕒 Outubro 7

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

👻 Score fantasma 11%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Solera, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2005

🚘 Automotivo

💼 Consultoria

📦 Logística

Automotive • Consulting • Logistics

A Solera, Inc. é um fornecedor de soluções orientadas por dados e habilitadas por IA para gestão do ciclo de vida de veículos, gestão de frotas, reparos de veículos e processamento de sinistros. A Solera oferece um conjunto abrangente de serviços que atendem às necessidades de concessionárias, seguradoras, oficinas de reparo e operadores de frotas, utilizando análises avançadas para otimizar processos e melhorar a eficiência. Seus serviços incluem rastreamento de veículos, automação de sinistros, gestão de bancos de dados de reparos e inteligência de frotas, entre outros. Com vastas quantidades de dados e parcerias fortes no setor, a Solera visa aprimorar os resultados de negócios de seus clientes no setor automotivo.

Descrição

• Manage the post-sales relationship between Solera, T-Mobile employees, and their customers • Provide post-sales support to T-Mobile customers while assisting the Solera Channel Sales Team • Communicate regularly with the Sales Director and Regional Sales Managers to maintain customer account health and promote retention • Leverage Solera/Spireon product expertise to meet sales objectives and gather customer and market insights • Investigate solution needs and assess onboarding training for FleetLocate Software launches • Develop understanding of Solera services and applications offered through T-Mobile and align them with customer requirements • Engage customers in person and virtually to pursue account objectives • Design targeted evaluation plans demonstrating how Solera meets customer needs • Address customer issues and complaints, providing solutions or next steps • Showcase Solera applications and communicate their value • Lead cross-functional teams to develop customer solutions and advance sales opportunities • Maintain accurate customer records in Salesforce and other reporting tools • Schedule onboarding training for new customers and provide follow-up training for existing customers • Conduct demo presentations and collaborate with legal, finance, and operations teams on renewals, migrations, upgrades, and other account changes • Escalate issues according to company policy and manage organized sales processes in Salesforce.com • Respond promptly and professionally to emails and voicemails • Meet and exceed quantitative and qualitative goals • Participate in Partner Business Review meetings and respond to NPS cases while conducting customer health checks • Align with Channel leadership on messaging, standardized presentations, and sales processes

🎯 Requisitos

• Proven experience negotiating new business opportunities • Exceptional sales skills and experience working with channel partners (resellers) • Familiarity with transportation or logistics industries preferred • Strong ability to communicate clear value propositions to senior leadership • Bachelor's degree in business administration, Marketing, Communication, or equivalent work experience • 2+ years of sales/account management experience or experience in B2B environments • Strong communication skills and experience cultivating a current account base • Previous work experience in a channel/partner environment preferred • Demonstrated ability to present software and solutions through online meetings • Proficient in corporate productivity and web presentation tools • Experience with Salesforce.com or similar CRM systems • Excellent verbal and written communication skills • Strong listening and presentation abilities • Ability to multi-task, prioritize, and manage time effectively • Self-driven, results-oriented with a positive outlook and focus on quality • Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint) • Equivalent work experience may substitute for the bachelor's degree

🏖️ Benefícios

• Equal Opportunity Employer committed to diversity and inclusion • Inclusive work environment