Field Account Manager

🕒 Fevereiro 18

🐊 Florida, Illinois, +2 estados a mais – Remoto

🐊 Florida – Remote 🌽 Illinois – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Solera, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2005

🚗 Transporte

☁️ SaaS

Transport • AI • SaaS

A Solera, Inc. é um fornecedor de soluções orientadas por dados e habilitadas por IA para gestão do ciclo de vida de veículos, gestão de frotas, reparos de veículos e processamento de sinistros. A Solera oferece um conjunto abrangente de serviços que atendem às necessidades de concessionárias, seguradoras, oficinas de reparo e operadores de frotas, utilizando análises avançadas para otimizar processos e melhorar a eficiência. Seus serviços incluem rastreamento de veículos, automação de sinistros, gestão de bancos de dados de reparos e inteligência de frotas, entre outros. Com vastas quantidades de dados e parcerias fortes no setor, a Solera visa aprimorar os resultados de negócios de seus clientes no setor automotivo.

Descrição

• Assess client performance using reports and direct observation, identifying opportunities to improve dealership fixed operations. • Maintain proactive, high-level communication with key stakeholders, including Service/Fixed Ops Directors, Dealer Principals, General Managers, and corporate executives. • Develop and sustain strong business relationships at both the dealership and corporate levels. • Promote a culture of continuous improvement in dealership operational processes. • Educate clients on AutoPoint products, demonstrating their value within dealership operations. • Analyze and interpret key performance metrics (KPIs) that influence dealership and group business strategies. • Align AutoPoint’s value proposition with the business objectives of dealerships and ownership groups. • Conduct regular reviews of marketing product performance with assigned accounts. • Manage and optimize paid digital marketing campaigns, including pay-per-click (PPC) advertising, display ads, and social media advertising. • Recommend strategic marketing program adjustments to enhance client success. • Share Solera/AutoPoint industry insights to help clients stay competitive. • Manage customer retention, product adoption, and account growth within assigned territories. • Address and resolve customer issues, ensuring a positive client experience. • Oversee the enrollment and review process for retention programs and customized marketing campaigns. • Gather, prioritize, and communicate customer enhancement requests internally. • Maintain up-to-date customer records in Salesforce.com, ensuring accurate tracking of interactions. • Organize and submit internal documentation, including meeting reports and dealer and corporate performance goals.

🎯 Requisitos

• Willingness and ability to travel up to 50% of the time • Automotive marketing experience required, with a preference for expertise in Fixed Operations Marketing • Deep knowledge of sales processes, including account planning and key selling techniques • Strong ability to build relationships with key internal and external decision-makers • Proficiency in identifying and resolving customer pain points, objections, and business needs • Excellent presentation skills, with the ability to clearly communicate value-driven solutions • Proven experience in developing strategic business development plans and action-oriented growth strategies • Knowledge of Digital Marketing concepts, tools and techniques, including SEO, SEM, social media, email marketing, content marketing and analytics • Ability to analyze performance data and adjust strategies for optimal results • Strong public speaking and training facilitation skills • Highly developed listening and problem-solving abilities • Exceptional multitasking, organizational, and project management skills • Self-motivated with the ability to work independently in a fast-paced environment • Effective team player who thrives in collaborative and dynamic work settings • Proficiency in Salesforce.com, Microsoft Word, PowerPoint, Excel, and other business software

🏖️ Benefícios

• EQUAL OPPORTUNITY EMPLOYER • Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities