Key Accounts Manager

🕒 Outubro 20

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 11%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 22 dias.
• As vagas desta empresa costumam ser preenchidas em 31 dias.
• Sem salário divulgado.

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Solera, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2005

🚘 Automotivo

💼 Consultoria

📦 Logística

Automotive • Consulting • Logistics

A Solera, Inc. é um fornecedor de soluções orientadas por dados e habilitadas por IA para gestão do ciclo de vida de veículos, gestão de frotas, reparos de veículos e processamento de sinistros. A Solera oferece um conjunto abrangente de serviços que atendem às necessidades de concessionárias, seguradoras, oficinas de reparo e operadores de frotas, utilizando análises avançadas para otimizar processos e melhorar a eficiência. Seus serviços incluem rastreamento de veículos, automação de sinistros, gestão de bancos de dados de reparos e inteligência de frotas, entre outros. Com vastas quantidades de dados e parcerias fortes no setor, a Solera visa aprimorar os resultados de negócios de seus clientes no setor automotivo.

Descrição

• Manage, retain, and grow a portfolio of strategic national accounts across Solera’s Collision and Mechanical pillars • Serve as the primary day-to-day contact for assigned national accounts • Build long-term relationships with operations, IT, and management stakeholders • Monitor account health, usage, and satisfaction and execute retention strategies • Coordinate account reviews and business updates • Identify and pursue upsell and cross-sell opportunities within existing accounts • Develop and execute account growth plans aligned with national account strategies and revenue targets • Collaborate with sales leadership and subject-matter experts on proposals, pricing, and contract amendments • Track and report pipeline, forecast, and growth progress • Support customer adoption of Solera’s SaaS solutions, features, and best practices • Leverage AI-enabled tools and platforms to analyze usage and improve account performance • Build reports, presentations, and account documentation using Microsoft Suite • Maintain accurate account activity, opportunity, and risk records in internal systems such as CRM • Partner with implementation, support, product, and marketing teams to resolve issues and launch solutions • Support national accounts at trade shows, conventions, and industry events, including on-site meetings and presentations • Assist with customer events, user groups, and executive meetings

🎯 Requisitos

• 3+ years of account management or customer success experience, preferably in automotive Collision and/or Mechanical environments • Experience working with SaaS products, including comfort discussing subscriptions, renewals, and usage metrics • Demonstrated success in retention-focused roles with clear goals around renewals and churn reduction • Proven ability to identify and close upsell and cross-sell opportunities within existing accounts • Proficiency with Microsoft 365 (Excel for reporting, PowerPoint for presentations, Word for documentation, Outlook/Teams for communication) • Experience using or supporting AI-enabled platforms or analytics tools is a strong plus • Prior trade show, convention, or large industry event experience (booth support, customer meetings, or sessions) • Strong organizational skills with the ability to manage multiple accounts, tasks, and deadlines concurrently • Excellent verbal and written communication skills, with the ability to explain technical concepts in business terms • Comfortable working in a fast-paced, performance-oriented environment with defined metrics and targets • Ability to travel occasionally for key account meetings, trade shows, and internal events (typically under 25%)

🏖️ Benefícios

• Competitive base salary with performance-based incentives tied to retention and account growth • Comprehensive benefits package, including health, dental, vision, and retirement plans • Opportunities for professional development and advancement within a global automotive technology leader • Collaborative culture that values innovation, accountability, and customer success

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