AI Automation Lead – Enterprise Platforms

🕒 Junho 5

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Sophos

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1985

💼 Consultoria

🏥 Saúde

🏭 Manufatura

💰 Post-IPO Equity em 2021-08

Consulting • Healthcare • Manufacturing

A Sophos é uma empresa líder em cibersegurança que se especializa em proteger empresas contra ameaças cibernéticas avançadas. A companhia oferece um portfólio abrangente de soluções de segurança, incluindo proteção de endpoints, Managed Detection and Response (MDR), segurança de rede e segurança em nuvem. Com uma abordagem focada em prevenção, a Sophos busca interromper ransomware e outras ameaças cibernéticas antes que causem danos. A Sophos fornece serviços como pesquisa de ameaças, treinamento em segurança e suporte operacional para garantir uma defesa robusta contra ciberataques. Suas soluções atendem a diversos setores, incluindo finanças, saúde, governo, manufatura e varejo. A plataforma Sophos Central oferece gestão centralizada de segurança, integrando-se perfeitamente à infraestrutura de TI existente para aprimorar a postura de segurança.

Descrição

• Partner with business teams to identify automation opportunities, define clear requirements, and deliver solutions that improve internal and partner experiences. • Drive automations that shorten order-to-cash cycles, reduce manual touchpoints, and improve revenue accuracy and leakage prevention. • Measure, report, and communicate impact and ROI; gather stakeholder feedback and iterate to continuously improve solutions. • Test, deploy, and support automations in production; perform root-cause analysis and implement continuous improvements and incident remediation. • Lead end-to-end solution design and implementation using approved low-code/no-code platforms across Salesforce, EDI integrations, SAP ERP, and other business applications. • Architect and deploy advanced AI architecture patterns—including RAG, prompt engineering, agent orchestration, and secure API/tool integrations—ensuring scalability, observability, and governed data access. • Establish and enforce enterprise-grade governess and operational excellence: including testing, release management, monitoring, logging, access controls, and auditability for all automation and AI solutions.

🎯 Requisitos

• 3+ years of experience building enterprise-scale solutions with Microsoft Power Platform (Power Automate, Power Apps, Power BI) and Microsoft Fabric in enterprise environments. • Proven ability to establish enterprise AI governance models, including secure data access and role-based controls. • Strong systems-thinking mindset, with the ability to map complex business processes into robust, maintainable technical architectures that span multiple systems. • Excellent documentation and communication skills; able to translate technical concepts for non-technical stakeholders and create clear requirements, designs, and impact reports. • Ability to thrive in a global, cross-functional, collaborative environment, working with diverse teams across business, IT, and external partners. • Hands-on experience implementing agentic AI, RAG architectures, prompt engineering, and orchestration patterns in real-world applications. • Practical experience integrating AI agents with Salesforce, ERP (SAP preferred), EDI protocols, and order-to-cash operational systems. • Proven track record designing scalable, supportable low-code/no-code solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Fabric) that minimize technical debt and fully align with enterprise IT guardrails. • Willing to work night shift (10PM - 7AM IST) or EMEA shift (3PM - 12AM IST)

🏖️ Benefícios

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. • Employee-led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing