Solution Architect – AI, Automated Solutions

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🕒 Maio 8

🇨🇦 Canadá – Remoto

💵 $104.000 - $174.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

👻 Score fantasma 19%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Sophos

1001 - 5000 funcionários

Fundada em 1985

💼 Consultoria

🏥 Saúde

🏭 Manufatura

💰 Post-IPO Equity em 2021-08

Consulting • Healthcare • Manufacturing

A Sophos é uma empresa líder em cibersegurança que se especializa em proteger empresas contra ameaças cibernéticas avançadas. A companhia oferece um portfólio abrangente de soluções de segurança, incluindo proteção de endpoints, Managed Detection and Response (MDR), segurança de rede e segurança em nuvem. Com uma abordagem focada em prevenção, a Sophos busca interromper ransomware e outras ameaças cibernéticas antes que causem danos. A Sophos fornece serviços como pesquisa de ameaças, treinamento em segurança e suporte operacional para garantir uma defesa robusta contra ciberataques. Suas soluções atendem a diversos setores, incluindo finanças, saúde, governo, manufatura e varejo. A plataforma Sophos Central oferece gestão centralizada de segurança, integrando-se perfeitamente à infraestrutura de TI existente para aprimorar a postura de segurança.

Descrição

• Lead discovery sessions to identify high-value use cases for AI and automated solutions, including workflow automation, copilots, knowledge retrieval, and intelligent routing. • Translate business objectives into technical designs covering workflows, data flows, integration points, and non-functional requirements such as latency, reliability, security, and compliance. • Design and implement AI Agentic solutions that can reason, plan, call tools, and execute multi-step tasks across APIs, databases, SaaS platforms, and document repositories. • Build solution workflows using patterns such as planner-executor, supervisor-worker, and human-in-the-loop with frameworks including LangChain, LangGraph, and similar orchestration libraries such as LlamaIndex and Semantic Kernel. • Use MCP-style protocols to standardize tool discovery and invocation, including tool schemas, validation, retries, error handling, and safe execution patterns. • Implement retrieval-augmented generation pipelines, including ingestion, chunking, metadata design, embeddings, vector indexing, hybrid search, reranking, and retrieval orchestration. • Apply prompt and policy design techniques, including structured prompting, guarded templates, reasoning aids, and evaluation approaches to improve quality and reduce hallucinations. • Integrate AI and automated solutions into web and mobile apps, core enterprise systems (CRM, Support, ERP, HR, finance, ticketing, supply chain), collaboration tools, and process platforms.

🎯 Requisitos

• Experience integrating with cloud AI services and model platforms such as Amazon Bedrock, Amazon SageMaker, third-party LLM providers, or self-hosted open-source models. • Experience with Microsoft Copilot Studio for building and extending enterprise AI solutions, including custom workflows, connectors, REST/API integrations, grounding with enterprise knowledge, and MCP-enabled integrations. • Comfortable working in Python for AI application development, orchestration, and integration use cases. • Hands-on experience building LLM-powered applications, including prompt engineering, tool-calling, structured outputs, and multi-step conversational workflows. • Experience designing and implementing RAG systems, including document ingestion, chunking, metadata strategies, vector stores, hybrid search, and reranking. • Familiarity with orchestration frameworks such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, or equivalent platforms. • Proven experience as a Solution Architect, Lead Engineer, or Senior Engineer designing end-to-end enterprise solutions. • Experience with at least one major cloud platform, ideally AWS, including networking, IAM, container orchestration, and serverless services. • Experience instrumenting AI solutions with logging, response capture, monitoring, and feedback loops for continuous improvement.

🏖️ Benefícios

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit • Employee-led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing

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