Carrier Account Executive II

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🕒 Março 8

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Cable ONE

Cable ONE

1001 - 5000 funcionários

Fundada em 1986

📡 Telecomunicações

💰 Post-IPO Debt em 2020-05

Telecommunications

A Cable ONE é um provedor de serviços de internet (ISP) que oferece serviços de banda larga rápidos e confiáveis sob a marca Sparklight. Oferecendo Wifi para toda a casa e internet com tecnologia de fibra com velocidades de até 1 Gbps, eles atendem clientes residenciais e empresariais em todos os Estados Unidos. Seus investimentos em infraestrutura visam reduzir a diferença digital, implantando tecnologias avançadas como modems capazes de velocidades de 10 Gbps. A Cable ONE enfatiza a satisfação do cliente, fornecendo serviço e suporte confiáveis, tornando seu serviço ideal para necessidades de trabalho, jogos e streaming.

Descrição

• Handling new sales quotes, including formulating contracts, quotations and pricing, product research, customer relations, follow-up, coordinating due dates, placing service orders, managing and communicating test and turn up of circuits, etc. • Assist in identifying wholesale opportunities outside of company's current markets. • Have a working knowledge of Carrier Ethernet, optical waves, dark fiber, and broadband services. • Developing and maintaining relationships with transport engineers from various carriers. • Designing and creating customer network configurations. • Responsible for working with operations to ensure accurate order processing and service delivery. • Handling a wide variety of customer support, including resolving billing issues, managing customer inquiries, customer turn-up, and general customer satisfaction and relations. • Lead, identify and manage internal communications needs, disseminate information regarding relevant activities and obtain appropriate corporate approvals. • Work with sales management, product management, IT, regulatory, corporate marketing, and other inter-departmental stakeholders, by managing resources and timeframes required to complete and recommend customer solutions, requirements, pricing, and implementation. • Assures effective communications are maintained within areas of responsibility. • Where appropriate, informs employees as to plans in progress. • Performs other related duties as assigned to ensure effective operation of Company.

🎯 Requisitos

• Strong sales skills and business acumen required. • Minimum 5 years of telecommunications carrier/wholesale sales required. • Telecommunications industry experience required. • Sales and customer relations skills • Contract negotiations • Effective use of CRM (SalesForce, MS Dynamics) • Business cases (models) • Analytical skills • Problem solving • Influential leadership skills • Superior communication skills, both written and verbal. • Bachelor's Degree preferred. • Strong interpersonal, verbal and written communications skills. • Must have experience in cold calling and building relationships with carriers. • Strong attention to detail, verbal and written communication skills. • Effective time/task management and prioritization required. • Ability to document and communicate the status of opportunities, solution requirements, and financials of an opportunity to internal sales leadership, product management, and operations teams required. • Strong customer relations skills, presentable, professional, particularly with in-person customer interaction.

🏖️ Benefícios

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match (match program starts immediately , up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment

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