Principal Product Manager – Trellis

🕒 5 dias atrás

🏄 California, New York, +1 estados a mais – Remoto

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $232.300 - $319.440 / ano

⏰ Tempo Integral

🔴 Especialista

✅ Gerente de Produto

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Sprout Social, Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2010

☁️ SaaS

🌍 Impacto Social

🏢 Corporativo

SaaS • Social Impact • Enterprise

A Sprout Social, Inc. é uma provedora líder de soluções de gestão de mídia social. A empresa oferece uma plataforma abrangente que permite às empresas otimizar o atendimento ao cliente, aprimorar a gestão de comunidades e impulsionar esforços de marketing em diversos canais de mídia social. Com funcionalidades como engajamento, publicação, análises e social listening, a Sprout Social ajuda as organizações a descobrir tendências, reunir insights e ampliar o reconhecimento da marca. Sua plataforma integra IA e automação para melhorar a eficiência e personalizar o atendimento ao cliente. Além disso, a Sprout Social oferece ferramentas de marketing de influência e advocacy de funcionários para aumentar o alcance social. Confiada por mais de 30. 000 marcas e reconhecida por seus produtos de software de primeira linha, a Sprout Social atende a empresas, agências e pequenos a médios negócios, fornecendo soluções inovadoras para maximizar o impacto das estratégias de mídia social.

Descrição

• Define and evangelize a high-impact roadmap for Trellis Chat and Trellis Studio that translates customer needs into intuitive agentic workflows ensuring Trellis solves key customer pain points and drives ROI. • Lead high-stakes, platform-wide initiatives by identifying integration points across the Sprout portfolio, enabling customers to achieve sophisticated outcomes with minimal effort through seamless agentic assistance. • Partner deeply with cross-functional teams to develop our Trellis skills ecosystem. • Serve as the primary subject matter expert for Trellis within the product org, maintaining a constant feedback loop with customers. • Act as the connective tissue between GTM, Design, and Engineering to ensure that features are not only technically sound but also commercially viable and intuitively designed. • Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products. • Stay at the forefront of AI trends and the competitor landscape. • Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core.

🎯 Requisitos

• 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment. • Experience building agentic solutions within a b2b SaaS environment. • Proven success leading initiatives in a multi-product portfolio company. • Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions.

🏖️ Benefícios

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.