Senior Implementation Business Analyst

🕒 Junho 12

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StarCompliance

SiteLinkedInTodas as Vagas

201 - 500 funcionários

📋 Conformidade

💸 Finanças

☁️ SaaS

💰 Venture Round em 2020-12

Compliance • Finance • SaaS

StarCompliance é uma fornecedora de soluções de conformidade projetadas para gerenciar e mitigar riscos para empresas de diversos setores, incluindo serviços financeiros, farmacêuticos, saúde e outros. A empresa oferece uma plataforma abrangente que inclui soluções para gerenciar conflitos de interesse de funcionários, negociações pessoais, doações políticas e gestão de incidentes. Sua plataforma apoia as equipes de conformidade ao centralizar e simplificar os processos de conformidade com ferramentas fáceis de usar para relatórios, monitoramento e análises. A StarCompliance também fornece serviços especializados para garantir conformidade com regimes de responsabilidade global, fortalecendo a responsabilidade e a competência dos funcionários. Suas soluções são prontas para a nuvem, escaláveis e oferecem configurabilidade sob demanda para atender aos requisitos regulatórios em evolução de uma força de trabalho global. A StarCompliance é confiada por organizações ao redor do mundo para manter padrões éticos e regulatórios e proteger a reputação da empresa.

Descrição

• Lead the discovery and documentation of client-defined configuration requirements. • Develop and deliver Functional and Target Configuration Specifications, ensuring formal client approval and sign-off. • Configure the StarCompliance application according to agreed specifications and best practices. • Support clients through the initial rollout and adoption of the platform across their organization. • Deliver tailored client training sessions and provide expert implementation support during the deployment phase. • Facilitate structured user feedback sessions to identify problem areas and clarify feature requests • Identify, assess, and escalate delivery risks; collaborate with Professional Services leadership and Relationship Management teams to drive timely resolution. • Partner closely with Product Management and QA to validate new features and fixes; oversee defect triage, prioritization, and resolution. • Transition clients seamlessly to Customer Support post-implementation for ongoing service continuity. • Contribute to the evolution of internal delivery frameworks, including templates, playbooks, and best practices. • Collaborate cross-functionally to maintain strong client satisfaction and retention, ensuring consistent communication and expectation management throughout the project lifecycle.

🎯 Requisitos

• Minimum of 5+ years’ experience in a client-facing Business Analyst or Implementation Consultant role within software or information services • Exceptional stakeholder management skills, with demonstrated success engaging client business users, technical teams, and senior executives. • Strong influencing and negotiation skills. • Strong organizational skills and high attention to detail • Strong oral, written, presentation and interpersonal communication skills • Driven, proactive, positive attitude • Strong analytical, requirements gathering and problem-solving skills • Excellent written and verbal skills to document project requirements and track milestones • Excellent attention to detail with a disciplined, process-driven delivery approach • Hands-on experience migrating clients from legacy or third-party solution • Financial compliance experience preferred • Experience collaborating across global teams and time zones preferred • Previous experience of Agile delivery practices Scrum/Kanban ceremonies (backlog refinement, sprint planning, reviews, retros), writing user stories/acceptance criteria, and using tools such as Jira/Confluence preferred • Experience defining, implementing, or supporting enterprise software solutions in financial services preferred. • Knowledge of codes of ethics, conflicts of interest, personal account dealing, or MNPI handling beneficial. • Familiarity with regulatory frameworks such as SEC, FINRA, FCA, or SMCR advantageous.

🏖️ Benefícios

• StarCompliance Background Checks • Equal Opportunity Employer Statement