Clinical Implementation Manager, Surgical Services

🕒 Setembro 13

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $80.000 - $85.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Stepful

11 - 50 funcionários

🏥 Saúde

📚 Educação

👥 RH Tech

Healthcare • Education • HR Tech

Nossa missão é capacitar comunidades com caminhos acessíveis para carreiras na área da saúde, independentemente da origem ou circunstâncias.\n\nNossos programas de recrutamento na área da saúde são desenhados para preencher vagas rapidamente e reduzir os custos de contratação. Também oferecemos treinamento para avanço em carreiras médicas. A Stepful é especializada no treinamento e colocação de profissionais de saúde em várias funções na área da saúde, incluindo Assistentes Médicos, Codificadores e Faturistas, Técnicos de Farmácia, Eletrocardiogramas (EKG) e Flebotomistas.

Descrição

• Travel to clinical sites to lead pre-launch preparation ahead of each skills lab start • Confirm logistics, materials, and site readiness with site leadership • Identify and onboard client-side clinical coordinators at new sites • Schedule preceptor onboarding and confirm materials are shipped before students arrive • Increase travel cadence during the clinical scrubs phase and respond to ad hoc site needs • Build trusting relationships with students throughout clinical rotations • Support students through clinical remediation • Track cohort progress against the clinical timeline and flag at-risk students • Serve as primary contact for client-side clinical coordinators and preceptors • Onboard preceptors through in-person or virtual sessions • Follow up with preceptors and students to complete evaluations • Own biweekly check-ins with on-site coordinators • Present to clinical coordinators, preceptors, and hospital staff • Support hospital-level OR/division director relationships on multi-site accounts • Resolve or escalate client issues and de-escalate issues when needed • Partner with the Program Director and Customer Success teams to coordinate client outreach

🎯 Requisitos

• Active NBSTSA Certified Surgical Technologist (CST) or NCCT TS-C certification; or nurse/OR professional with extensive hands-on operating room experience; or associate's or nursing degree with first-assist experience • Comfortable presenting independently to clinical coordinators, preceptors, and client-side hospital staff • Experience tracking cohort or program progress and flagging at-risk students or sites early • Experience managing logistics of an in-person program, including skills lab setup, materials, and scheduling • Willingness to travel to clinical sites regularly — 50%+ of the time • Comfort operating with real autonomy in a fast-growing organization and building process from an unfinished playbook • Experience in EdTech or online/hybrid healthcare training environments is a bonus • Experience in a healthcare training, apprenticeship, or externship placement environment is a bonus • Dual certification across surgical technology and sterile processing is a bonus

🏖️ Benefícios

• Meaningful Equity Stake • Subsidized Medical, Dental, and Vision insurance plan options • 401(k) • FSA, HSA and commuter benefits • Learning stipend • Open vacation policy • Guidance of 15 days PTO annually • Stepful closed the last week of December • 15 work-from-anywhere days • 10 public holidays observed for 2026

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