Commercial Operations Manager

🕒 Junho 17

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $100.000 - $120.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

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Prescott's, Inc

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1985

⚕️ Seguro de Saúde

💊 Farmacêutico

🔧 Hardware

Healthcare Insurance • Pharmaceuticals • Hardware

A Prescott's, Inc. é uma empresa especializada no fornecimento de microscópios cirúrgicos recondicionados de alta qualidade e serviços relacionados. Estabelecida em 1984, oferece uma gama de produtos incluindo microscópios para aplicações em oftalmologia, otorrinolaringologia, odontologia e neurocirurgia, bem como câmeras para microscópios e equipamentos de vídeo. A empresa se orgulha de empregar técnicos eletrônicos e ópticos treinados, fornecer componentes personalizados e assegurar um atendimento ao cliente excepcional com foco em confiabilidade, apoiado por uma robusta garantia de peças e mão de obra. A Prescott's também fornece opções abrangentes de serviço e reparo, incluindo equipamentos de substituição, para garantir operações ininterruptas para seus clientes nos setores médico e de saúde. Suas operações são certificadas pela ISO 13485, refletindo um compromisso com a qualidade no atendimento à comunidade médica.

Descrição

• Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis. • Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs. • Help document and reinforce established commercial policies, workflows, and expectations. • Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements. • Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines. • Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals. • Maintain pricing reference materials, deal templates, and supporting documentation. • Partner with Finance and Sales to support review of non-standard deals requiring approval. • Produce recurring sales, pipeline, and revenue reports for sales leadership. • Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity. • Support forecasting processes by compiling data, updating forecasts, and analyzing variances. • Translate data into clear summaries and insights for sales leaders and internal stakeholders. • Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene. • Monitor data quality and ensure consistent use of CRM processes by sales teams. • Partner with IT or external vendors to support minor system enhancements and issue resolution. • Assist with documentation of standard opportunity management and reporting processes. • Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs. • Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption. • Identify opportunities to improve efficiency, data quality, and reporting clarity. • Participate in change management activities by supporting communication and training related to commercial processes.

🎯 Requisitos

• Bachelor’s degree in Business, Finance, Analytics, or related field required. • 2-4 years of experience in Commercial Operations, Sales Operations, Business Analytics or related roles • Exposure to sales analytics, forecasting, compensation support, and CRM reporting. • In-depth understanding of CRM platforms, with a preference for Salesforce. • Proficient in Microsoft Office Suite, particularly with advanced Excel capabilities. • Experience working cross-functionally with sales, finance, and service teams, in a collaborative environment. • Proven ability to manage and improve operational processes and workflows. • Excellent communication, organizational, and problem-solving skills. • Skilled in organizing and interpreting data to create clear, actionable reports. • Capable of analyzing data and generating reports for senior leadership. • Detail-oriented with a focus on accuracy and compliance. • Leadership experience and ability to work in a fast-paced, dynamic environment. • Strong customer service orientation and ability to manage multiple priorities effectively. • Ability to travel domestically as needed • Must be able to successfully pass a background check and a drug test prior to starting position. • Advanced degree or certifications a plus • Experience supporting sales teams in a B2B or healthcare-related environment preferred. • Working knowledge of reporting and BI tools (e.g., Tableau, Power BI) a plus. • Experience preferably within the healthcare or medical device industry.

🏖️ Benefícios

• Paid time off • Healthcare insurance (medical dental, and vision coverage) • Accident insurance, critical illness, and hospital indemnity insurance • Short term (employee paid) and long-term disability (employer paid) • Life insurance (including supplemental, spouse and child) • 401K plan with company matching • Continuous learning and development - offering opportunities for training, workshops, and certifications • Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive