Branch Operations Supervisor – Commercial Insurance

🕒 Junho 17

🐊 Florida, New Jersey – Remoto

🐊 Florida – Remote 🏖️ New Jersey – Remote

💵 $60.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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Insurance Office of America

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1988

Insurance

A Insurance Office of America é uma das principais agências independentes de seguros, oferecendo uma ampla gama de soluções de seguros empresariais e pessoais. Com forte foco em gestão de riscos, a IOA oferece coberturas especializadas, incluindo, mas não se limitando a, seguro de compensação dos trabalhadores, responsabilidade cibernética e seguro de propriedade comercial, adaptadas a várias indústrias, como saúde, construção e varejo. A agência se orgulha de sua expertise e atendimento ao cliente, tendo como objetivo proporcionar tranquilidade aos clientes por meio de estratégias abrangentes de gestão de riscos e planos de seguro personalizados.

Descrição

• Responsible for direct management of Account Team staff, including assigning tasks and managing workflows • Monitoring and improving staff performance • Scheduling, human resource management, staffing, training, staff development, staff communication and support • Ensuring process, policy, and procedure compliance • Managing Account Management staff, monitoring performance, and providing coaching • Ensuring compliance with HR processes and policies • Managing staff days off calendars for service continuity • Ensuring appropriate staffing levels and recommending adjustments • Participating in interviewing and hiring recommendations • Preparing and delivering performance evaluations • Providing coaching, consultation, and training • Encouraging growth and development of personnel • Developing future branch operations leaders • Promoting IOA culture and improving engagement • Identifying performance gaps and implementing corrective actions • Monitoring and interpreting performance data • Maintaining transparent communication with leadership • Developing and ensuring compliance with core work processes • Implementing and enforcing company policies • Maintaining high technical competence and industry expertise • Continuously improving management and leadership skills • Developing and maintaining positive, productive relationships with IOA leadership, peers, co-workers, and employees

🎯 Requisitos

• 5+ years of industry experience with deep, wide-ranging industry knowledge • 3+ years leadership experience • All required active property & casualty (P&C) licensing • Outstanding communication and people management skills • Proficiency in MS Office (Outlook, Word, Excel) • High School Diploma (or equivalent)

🏖️ Benefícios

• Competitive salaries and bonus potential • Company-paid health insurance • Paid holidays, vacations, and sick time • 401K with employer match • Professional growth and career progression opportunities • Respectful culture and work/family life balance • Community service commitment • Supportive teammates and a rewarding work environment