Enablement Director

Vaga não está no LinkedIn

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 25%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 6 dias.
• As vagas desta empresa costumam ser preenchidas em 46 dias.
• 11 vagas abertas para uma equipe de 10 pessoas.
• Sem salário divulgado.

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Sweed POS

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

O Sweed POS é uma plataforma abrangente projetada para otimizar as operações de varejo de cannabis. Oferece uma ampla gama de ferramentas integradas, incluindo sistemas de ponto de venda, programas de marketing e fidelidade, gestão de inventário e soluções de e-commerce específicas para a indústria de cannabis. Com funcionalidades como gestão avançada de clientes, pagamentos integrados e logística para múltiplas localidades, o Sweed POS capacita os varejistas de cannabis a aprimorar sua presença de marca e eficiência operacional. A plataforma é projetada para gerenciar as operações de varejo de forma integrada, sem a necessidade de sistemas de terceiros, proporcionando uma experiência holística e intuitiva para empresas de cannabis.

Descrição

• Own onboarding and ongoing enablement across Sales, Customer Experience, and Support • Build role-specific onboarding plans with milestones, assessments, and ramp expectations • Translate product releases into customer-value messaging, training, FAQs, demos, and guidance • Create and maintain Sales playbooks, talk tracks, videos, objection-handling tools, competitive positioning, negotiation, and closing resources • Develop training for account management, customer success, and customer service teams • Build Support training covering product knowledge, troubleshooting, escalation paths, and customer communication • Scale certification programs and scorecards, establish assessments, and identify coaching needs • Configure and use Gong playbooks, scorecards, and reporting to analyze conversations and coaching priorities • Evaluate and implement an LMS, including course structures, learning paths, assessments, reporting, administration, and adoption • Create and maintain courses, playbooks, videos, quizzes, and certifications • Establish product education and release-communication cadence with Product and customer-facing leaders • Assess existing programs, set priorities and outcomes, and close enablement gaps • Report to the VP of Growth & RevOps and collaborate with Sales, CX, Support, Product, Product Marketing, RevOps, and managers • Occasional travel for customer visits, industry events, or team collaboration

🎯 Requisitos

• Experience building and scaling enablement programs in a B2B SaaS organization • Experience adapting training and materials for Sales, Customer Experience, and Support roles • Experience personally building onboarding, training, playbooks, or certification programs • Hands-on experience evaluating, configuring, launching, administering, and improving LMS platforms • Strong writing and facilitation skills • Experience defining readiness standards, developing assessments, scaling certification programs, and setting time-to-productivity expectations • Hands-on experience using Gong for call analysis, scorecards, playbooks, and reporting • Ability to explain technical features in terms of customer problems, use cases, and business value • Experience demonstrating measurable behavior or business-result improvements • Ability to align stakeholders and move work forward across departments • Ability to set direction and deliver work independently • Curiosity about customers and ability to learn a complex product • Ownership, practical thinking, customer focus, adaptability, and clear communication • Must be based in the United States • Eastern or Central time zone preferred

🏖️ Benefícios

• Medical, dental, vision, and additional health insurance options • Paid parental leave • Generous PTO and paid company-observed holidays • Remote work environment with occasional travel • Significant autonomy over program design and structure • Close collaboration with leadership, Product, and RevOps • Competitive compensation

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