Inside Account Associate - CCA

🕒 Agosto 25

🌐 Estados Unidos, Panamá, +3 outros países – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇵🇦 Panamá – Remoto 🇬🇹 Guatemala – Remoto 🇸🇻 El Salvador – Remoto 🇭🇳 Honduras – Remoto

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

🚫👨‍🎓 Sem graduação necessária

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TD SYNNEX

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1980

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

TD SYNNEX é um distribuidor e provedor de serviços de TI global que oferece uma ampla gama de soluções, serviços e produtos de tecnologia para viabilizar a transformação dos negócios. A empresa fornece soluções avançadas em data centers, cloud computing, IoT, networking, segurança e muito mais, atendendo aos mercados enterprise e de clientes finais. Seu portfólio inclui um mix exclusivo com mais de 150. 000 produtos, abrangendo PCs, celulares, eletrônicos de consumo e outros dispositivos inovadores. A TD SYNNEX também é especializada em soluções audiovisuais profissionais, na distribuição de software de design por meio da divisão Datech e em componentes de computação avançada por meio da divisão Global Computing Components. A companhia enfatiza a entrega de soluções end-to-end, alavancada por seu amplo portfólio e expertise em infraestrutura de TI moderna, analytics e tecnologias colaborativas.

Descrição

• Achieve revenue and gross profit dollar targets by managing a customer base through inside sales. • Develop profitable customer relationships through efficient order management and effective handling of customer requests. • Complete timely requests for information on bids, quotes, technical information, and TD SYNNEX programs and services. • Manage the full order process, including placing orders, releasing holds, and providing shipment tracking information. • Contact and develop assigned accounts and prospect for new business opportunities. • Respond to quotes, bids, and orders through phone, email, instant messenger, and fax. • Discuss TD SYNNEX value-added services, including the Reserve Program and Configuration Services. • Negotiate gross margin through upselling and cross-selling opportunities. • Build relationships with TD SYNNEX departments and vendor field representatives as a customer liaison. • Gather competitive, market, and pricing information and provide feedback. • Attend mandatory vendor training, lunch-and-learns, and seminars. • Back up other sales teams when coverage is needed. • Provide team leadership as a subject matter expert. • Assist in managing collections when necessary. • Represent the company to customers and customers to the company in sales-oriented activities.

🎯 Requisitos

• High School Diploma Required. • College's degree or equivalent experience from which comparable knowledge and job skills can be obtained. • 1+ Years of relevant work experience. • Proficient in English (level B2 or higher) required. • Knowledge of Windows, Office Suite applications, CRM tools. • End-to-end order management and logistics coordination, including order entry, hold resolution, shipment tracking, and customer updates. • Account management and new business development experience. • Multichannel customer communication via phone, email, instant messaging, and fax. • Sales negotiation, upselling, and cross-selling skills. • Cross-functional and vendor relationship management experience. • Experience with ERP, CRM, or CIS sales management tools. • Ability to identify business opportunities and follow up on quotes and bids. • Ability to optimize gross margins through upselling and cross-selling. • Experience coordinating with Finance, Credit, Operations, and vendors. • Attention to detail and accuracy with numerical data, product codes, and quotes. • Time management skills and ability to work under pressure and meet SLAs. • Fluency and professionalism in email, telephone, and instant messaging communication. • Conflict resolution and negotiation skills. • Occasional non-standard work hours or overtime as business requires. • 3+ years’ commercial experience desired. • Degree in Sales or Marketing desired. • Knowledge of software, hardware, and networking products desired.

🏖️ Benefícios

• Elective benefits tailored to the employee’s country • Formal leadership and professional development programs • On-demand professional development courses • Seminars and events supporting financial, physical, and mental well-being • Global Life Empowerment Assistance Program • Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities • Onboarding program with networking opportunities • Internal, peer-led inclusive communities and activities • Business resource groups • Local volunteering events • Environmental and social initiatives