Team Manager, Enterprise Account Management

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of TeamViewer

TeamViewer

1001 - 5000 funcionários

☁️ SaaS

🤝 B2B

🏢 Corporativo

💰 Series unknown em 2009-02

SaaS • B2B • Enterprise

A TeamViewer é uma empresa de software que oferece ferramentas seguras e baseadas na nuvem para acesso remoto, suporte remoto e experiência digital para funcionários (DEX) destinadas a equipes de TI e empresas. Sua plataforma combina controle remoto, monitoramento e gestão de endpoints, remediação automática e fluxos de trabalho de realidade aumentada para operações de linha de frente — com integrações em sistemas como Microsoft Intune, ServiceNow e Salesforce. A TeamViewer atende negócios de todos os tamanhos com ofertas empresariais especializadas (Tensor, DEX, Frontline), enfatizando segurança, conformidade e gerenciamento escalável de dispositivos.

Descrição

• Lead, coach, and develop a team of six Enterprise Account Managers • Conduct weekly 1:1s, call and deal reviews, account-plan reviews, and maintain a documented development path for every representative • Own gross revenue retention, net revenue retention, and expansion attainment across the Americas $10K+ book • Run weekly renewal and expansion forecasts by stage and category • Present forecasts in regional forecast calls with Account Executive and Enterprise Account Specialist leaders • Maintain account books and territories, including account caps, rebalancing, and assignments • Drive the renewal process with early engagement, value narratives, risk identification, and escalation of multi-year and pricing decisions • Own the operating agreement with the Enterprise Account Specialist team and ensure timely handoffs • Recruit, interview, onboard, and ramp Account Managers • Partner with Solution Engineering, Customer Success, Support, Sales Operations, and Finance to remove retention and expansion blockers • Bring customer and market insights to Product and leadership • Run quarterly business reviews covering results, upcoming renewals, expansion pipeline, and account whitespace

🎯 Requisitos

• 5+ years in enterprise account management, renewals, or customer-facing sales with existing customers in SaaS or technology • 2+ years leading a quota-carrying team as a first-line manager • Track record of owning and reporting a retention or revenue number for a team • Disciplined weekly forecasting and reputation for accuracy • Proven coaching ability, with experience developing account managers or sellers into top performers • Strong commercial judgment on renewals, multi-year structures, pricing, and procurement in mid-size and large organizations • Ability to set and hold operating agreements with peer leaders and cross-functional teams • Fluency in Salesforce forecasting, pipeline hygiene, and account-planning cadences • Domain experience in remote connectivity, IT management, or adjacent enterprise software preferred • Remote within the US with regular travel to Tampa and to customers

🏖️ Benefícios

• Competitive compensation and bonuses • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including the option of 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance • Short-Term & Long-Term Disability, 100% employer-paid • Quarterly teambuilding events • Leadership luncheons • Companywide “All Hands” meetings • Open door policy • Business casual dress code • Professional and personal growth opportunities • Workplace accommodations and adjustments during the application or hiring process

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