Solutions Architect – Full-Time

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🕒 5 dias atrás

🤠 Texas – Remoto

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💵 $125.000 - $190.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of TEKsystems

TEKsystems

10.000+ funcionários

Fundada em 1983

💼 Consultoria

🎯 Recrutamento

🏢 Corporativo

Consulting • Recruitment • Enterprise

A TEKsystems é uma empresa global de serviços de TI e negócios que oferece consultoria em tecnologia, soluções de talento, serviços gerenciados e recrutamento de força de trabalho para clientes empresariais. A empresa fornece serviços em nuvem, digitais e de dados (incluindo IA/ML e automação), inovação em aplicações, transformação Agile/DevOps, operações tecnológicas e experiência digital, além de operar programas de talento e serviços gerenciados em grande escala. A TEKsystems atua em diversos setores (serviços financeiros, saúde, setor público, telecomunicações, varejo/manufatura, energia e mais), mantém parcerias tecnológicas com principais provedores de nuvem e software e reporta mais de US$ 7 bilhões em receita anual e mais de 100 localidades em todo o mundo.

Descrição

• Develop solution proposals covering technical approach, estimates, implementation, team structure, pricing, and contracts • Identify, scope, and create solutions for complex deliverable-based, fully outsourced, and large-scale engagements • Provide solutioning, account interaction, service design development, and practice pipeline support • Present proposals for Service Desk, Deskside Services, NOC, and IT Operations Support engagements • Understand customer business and technical requirements and mature solution designs with customers and stakeholders • Assemble delivery teams and coordinate practice, delivery, and account team members • Consolidate solution status and costing information across project stakeholders • Manage sales and solutions risks, opportunities, issues, and change control • Support contract development, SOWs, PCRs, RFPs, RFIs, and RFQs • Partner with sales to drive new business opportunities from initial practice engagement through closure • Analyze practice pipelines, opportunities, product lines, and solution health • Support account strategy development and execution • Ensure sales-to-delivery knowledge transfer and adherence to solution and sales methodologies • Monitor engagement profitability, staffing levels, hours allocation, and future business opportunities

🎯 Requisitos

• Bachelor’s Degree or equivalent, relevant experience • 10+ years’ broad experience in Service Desk, Deskside Services, Network Operations, or IT Operations • At least 7 years of experience in professional services consulting • Experience delivering projects/programs, including significant OCM aspects • Experience delivering and administering client professional services agreements • 10+ years of established consulting and interpersonal experience with frequent Director-level and CXO-level customer interactions • Ability to develop, market, and sell services and products • Experience with OCM processes, stakeholder identification, communication, adoption, and rollout strategies desired but not required • Strong conceptual and analytical skills with a strategic mindset • Ability to prioritize and plan complex work in a rapidly changing environment • Experience leading and collaborating with cross-functional teams • Excellent oral and written communication skills in English • Superior communication and interpersonal skills • Ability to adapt approach and demeanor to shifting situational demands • Ability to solve complex problems involving high-volume and contradictory information • Up to 25% travel may be required

🏖️ Benefícios

• Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. • Fully remote position

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