Senior Director, Client Accounts – AI Data Foundry

🕒 Março 31

🌲 North Carolina, Ohio, +2 estados a mais – Remoto

🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $190.000 - $230.000 / ano

⏰ Tempo Integral

🟠 Sênior

🤖 Inteligência Artificial

👻 Score fantasma 49%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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TELUS Digital

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

A TELUS Digital é uma consultoria digital premiada que combina design centrado no ser humano, engenharia de software, ciência de dados e IA generativa para criar experiências e plataformas digitais impulsionadas por IA para marcas globais. A empresa oferece serviços de estratégia de experiência, pesquisa e design de UX, engenharia e arquitetura, ciência e engenharia de dados, marketing digital e entrega de produtos/projetos, e opera o Fuel iX™, um motor de IA generativa focado em empresas para ajudar negócios a mover iniciativas de IA para produção. A TELUS Digital enfatiza uma cultura colaborativa, contratação global e acessibilidade em suas práticas de contratação.

Descrição

• Lead, mentor, and develop a team of Client Account Partners serving major technology firms • Set performance expectations and support account strategies for retention, expansion, and net-new revenue • Coach the team on data collection, annotation, validation, consultative selling, and executive engagement • Conduct account reviews, pipeline assessments, and deal coaching sessions • Serve as senior client account executive and escalation point for complex client relationships • Build relationships with AI, data science, product, and operations leaders • Lead executive business reviews and strategic planning sessions • Personally drive retention, expansion, and new workstream growth within named accounts • Represent client insights internally to influence delivery, product development, tooling, and research investments • Develop expertise across generative AI data, data collection, annotation, validation, and off-the-shelf datasets • Guide clients in designing scalable data programs for model training and fine-tuning • Partner with Solutions Architecture and Delivery teams on customized proposals • Monitor AI training-data trends, labeling methodologies, quality assurance, and responsible-AI regulations • Develop and execute the Client Accounts team growth strategy • Maintain pipeline hygiene, forecast accuracy, and account health reporting in Salesforce • Collaborate with Delivery, Solutions Architecture, Finance, and Legal • Contribute to go-to-market strategy, capability messaging, and AI Data Solutions thought leadership

🎯 Requisitos

• 10+ years of F500 client account management and account-building experience • At least 3+ years in a Commercial people leadership role overseeing account teams • 3+ years of sales experience in Data Collection, Annotation, and Validation services • Demonstrated ability to build, coach, and scale high-performing teams in complex technical services environments • Proven ability to manage and grow large strategic accounts with multiple stakeholders • Experience leading executive-level engagements, business reviews, long-cycle renewals, and expansions • Deep familiarity with data collection, annotation, and validation services, workflows, and quality frameworks across text, image, video, audio, and sensor data • Strong understanding of training data for AI and ML model development, fine-tuning, and evaluation • Ability to discuss generative AI, agentic AI pipelines, and responsible AI with technical and business audiences • Experience with or selling to AI-forward technology companies strongly preferred • Exceptional executive presence and presentation communication skills • Consultative, client-first, solutions-oriented approach • Proficiency with enterprise sales and account management tools • Experience using Salesforce for pipeline, forecasting, and account health reporting

🏖️ Benefícios

• Commission offered • Remote work within the US • Option to be based out of a major US office location • Equal opportunity and diverse, inclusive workplace commitment