Senior Disability Claims Manager

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🕒 Março 15

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TELUS

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1990

🏥 Saúde

🛡️ Seguros

📡 Telecomunicações

💰 $500.000.000 Post-IPO Debt em 2023-03

Healthcare • Insurance • Telecommunications

A TELUS é uma importante empresa canadense de telecomunicações que oferece uma ampla gama de serviços, incluindo planos de rede móvel, internet e serviços de televisão por meio de plataformas como PureFibre e Optik TV. A empresa oferece uma extensa variedade de produtos móveis, como telefones, smartwatches e tablets, além de pacotes completos de internet e TV. A TELUS também se concentra em serviços adicionais, como segurança residencial inteligente e soluções de saúde, incluindo opções de saúde virtual. Opera em várias regiões do Canadá e está comprometida com iniciativas de impacto social, como o apoio a instituições de caridade através da TELUS Friendly Future Foundation. Com forte ênfase em conectividade e soluções inovadoras, a TELUS é um ator chave no setor de telecomunicações, oferecendo soluções tecnológicas de ponta aos seus clientes.

Descrição

• Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes • Develop and document an understanding of the situation and the factors supporting as well as inhibiting a successful return to work for the employee • Provide any of the following interventions: more in-depth assessment, medical management interventions, initiation and coordination of occupational and/or psychological interventions, utilization of specialized resources or consultations etc. • Determine an appropriate return-to-work (RTW) goal with the employee and the employer, provide active support for the RTW planning process between the employee and their supervisor and intervene when necessary • Communicate proactively with the employer's Human Resources representative regarding any case management issues that may impact the workplace and RTW planning • Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition • Accountability and responsibility for assigned case load in managing required tasks and relationships with stakeholders • Attend Case Management and Disability Management department team meetings • Other projects and tasks as assigned

🎯 Requisitos

• 2-5 years comprehensive experience in Disability Case Management or combination of experience and specialized education • Background education/course work in any of the following fields: occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability would be an asset • Registration or professional status within the disability management or professional health sector would be an asset • Strong communication skills with exceptional customer service focus • Exemplary interpersonal skills and ability to approach difficult situations with empathy and sensitivity • Detail oriented focus with ability to work independently in fast paced environment • Excellent problem solving skills and ability to apply critical thinking to execute decision making on complex situations

🏖️ Benefícios

• A competitive compensation package including a flexible benefits plan comprised of medical, dental, and various retirement savings programs • Minimum 3 weeks of vacation • Flexibility to work in-office, virtually or a combination of both • Generous company matched pension • Opportunity to give back to communities in which we work, live and serve • Career growth and learning & development opportunities to develop your skills