Senior Professional Services Engineer

🕒 Agosto 12

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $200.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷🏻‍♀️ Engenheiro

🦅 Patrocina Visto H1B

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👻 Score fantasma 6%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Temporal Technologies

Temporal Technologies

51 - 200 funcionários

Fundada em 2018

💼 Consultoria

🏭 Manufatura

📣 Marketing

💰 $75.000.000 Series B em 2023-02

Consulting • Manufacturing • Marketing

A Temporal Technologies é uma empresa que fornece uma plataforma para execução durável, ajudando desenvolvedores a criar aplicativos resilientes ao gerenciar falhas, interrupções de rede e processos de longa duração. Sua tecnologia abstrai a complexidade de construir sistemas distribuídos escaláveis, permitindo que os desenvolvedores se concentrem em entregar sistemas confiáveis mais rapidamente. A Temporal simplifica o código ao eliminar a lógica de recuperação, callbacks e temporizadores, tornando o software mais durável e tolerante a falhas. A plataforma suporta uma ampla variedade de aplicações, desde processamento de transações até IA aplicada, e é preferida pelos desenvolvedores por sua facilidade de uso e confiabilidade. A Temporal é open-source e oferece serviços em nuvem gerenciados e auto-hospedados em várias regiões, possibilitando o desenvolvimento de aplicativos escaláveis e sem servidor.

Descrição

• Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams • Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning • Identify and remove early activation blockers before they become escalations • Help customers stand up and operate Temporal Server in production, including self-hosted environments • Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning • Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server • Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements • Lead hands-on workshops and training for customer and partner engineers • Own complex technical delivery issues end-to-end, partnering with Support and Platform Architects • Provide product and engineering feedback based on implementation patterns and failure modes

🎯 Requisitos

• Experience delivering and operating production systems where reliability and incident response matter • Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety • Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript • Experience deploying and operating production services in cloud and/or self-hosted environments • Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning • Comfort working directly with customers in high-stakes delivery moments • Strong debugging skills and ability to navigate ambiguity and real-world constraints • Ability to teach and enable other engineers • Experience with workflow orchestration systems, distributed task processing, or durable execution concepts • Track record of building observability programs, reusable reference architectures, templates, or enablement programs • Partnership skills with product and engineering teams • Background working with partners or services delivery models at scale

🏖️ Benefícios

• Base-salary variable compensation with an 85/15 split • Equity plan participation • Unlimited PTO • 12 Holidays + 2 Floating Holidays • 100% premium coverage for Medical, Dental, and Vision • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) • Empower 401K Plan • Learning & Development perks • Lifestyle Spending account/perks • Home Office Setup • Professional Memberships • Work-from-home meals • Internet Stipend • Access to the Calm app for mental wellness • International PTO and benefits, varying by country • Occasional company events, team offsites, and other in-person connection opportunities

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