Administrative, Staffing & Operations Coordinator

🕒 Agosto 6

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

👻 Score fantasma 25%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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The Hello Team

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2021

🏥 Saúde

🛡️ Seguros

📦 Logística

Healthcare • Insurance • Logistics

A Hello Team é uma fornecedora B2B de soluções estruturadas para contratação offshore e gerenciamento de força de trabalho. Eles recrutam, contratam e operam equipes dedicadas nearshore e offshore em mais de 30 países, oferecendo serviços de staff remoto, BPO, atendimento e construção de call centers com recrutamento local, supervisão operacional baseada nos EUA, treinamento e gestão de força de trabalho em tempo real. A empresa enfatiza responsabilidade, monitoramento de desempenho e alinhamento cultural para clientes nos setores de saúde, seguros, imobiliário, serviços profissionais e outros.

Descrição

• Post and manage job openings across recruitment platforms • Screen and interview candidates in English and Spanish • Coordinate new hire onboarding, including employment forms, FingerCheck setup, and system access • Maintain recruitment trackers and employee records • Conduct reference checks and maintain accurate recruitment records • Monitor employee attendance, time punches, and follow up on discrepancies • Assist with employee documentation, including warnings and write-ups • Coordinate coverage for last-minute and ongoing staffing needs • Contact available employees through WhatsApp to secure shift coverage • Update schedules and FingerCheck records • Confirm staffing updates with clients • Track and submit bids through BuildingConnected and other platforms • Follow up with clients and points of contact regarding submitted bids • Prepare client proposals and costing sheets • Monitor proposal status until signed or closed • Respond to client requests regarding schedules, staffing, and service updates • Share schedules, cleaning logs, and operational updates • Log and follow up on client service concerns • Maintain building Standard Operating Procedures (SOPs), logsheets, and operational documentation • Coordinate vendor communications and invoice-related matters • Maintain accurate client records in HubSpot • Build and document repeatable processes and SOPs • Organize vendor and subcontractor compliance documentation, including COIs, agreements, and scopes of work • Place supply orders as needed • Support CRM updates and marketing activities, including HubSpot and email templates • Perform other duties related to the position as assigned

🎯 Requisitos

• Proficient level of English (written and spoken) • Proficient level of Spanish (written and spoken) • Excellent verbal and written communication skills, including professional phone and email etiquette • Previous experience as an Executive Assistant, Administrative Assistant, Customer Service or similar roles • Experience in recruiting, staffing, or facilities coordination roles preferred, but not required • Tech-savvy with experience using business platforms such as HubSpot, QuickBooks, Microsoft 365, BuildingConnected, or similar software • Experience coordinating staffing, scheduling, and client communications • Comfortable using WhatsApp and office productivity tools • Strong attention to detail and excellent time management skills • Dependable, proactive, and calm under pressure • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment • Self-motivated with the ability to work independently and follow established processes • Quick learner with the ability to adapt to new systems and workflows • Creative, resourceful, and proactive with an out-of-the-box mindset • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs • Interested in long-term career opportunities • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet • Professional home workstation capable of supporting uninterrupted remote work

🏖️ Benefícios

• 100% remote work • Great work environment with potential for growth • Long-term opportunity • Full-time position with 40 hours weekly