Collections & Billing Specialist – Epicor Prophet 21, P21

🕒 Junho 10

🗽 New York – Remoto

🗽 New York – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📊 Especialista em Faturamento

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The Hello Team

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2021

🤝 B2B

🎯 Recrutamento

B2B • Recruitment

A Hello Team é uma fornecedora B2B de soluções estruturadas para contratação offshore e gerenciamento de força de trabalho. Eles recrutam, contratam e operam equipes dedicadas nearshore e offshore em mais de 30 países, oferecendo serviços de staff remoto, BPO, atendimento e construção de call centers com recrutamento local, supervisão operacional baseada nos EUA, treinamento e gestão de força de trabalho em tempo real. A empresa enfatiza responsabilidade, monitoramento de desempenho e alinhamento cultural para clientes nos setores de saúde, seguros, imobiliário, serviços profissionais e outros.

Descrição

• Manage collections and follow up on outstanding customer balances • Create, review, and process customer invoices • Maintain accurate billing and accounts receivable records • Investigate and resolve billing discrepancies and customer account issues • Utilize Epicor Prophet 21 (P21) to perform daily billing, accounts receivable, and collections activities • Reconcile customer accounts and payment discrepancies • Prepare accounts receivable and collections reports • Communicate with customers regarding outstanding balances and payment status • Perform other duties related to the position as assigned

🎯 Requisitos

• Proficient level of English (written and spoken) • Excellent professional and communication skills • Previous hands-on experience with Epicor Prophet 21 (P21) is required • Strong billing, collections, and accounts receivable experience, within the Epicor Prophet 21 (P21) ecosystem • Proven ability to manage customer accounts and collection activities effectively • Excellent attention to detail and organizational skills • Strong problem-solving skills and ability to work independently • Demonstrated reliability, accountability, and a strong work ethic • Proven ability to meet deadlines consistently in a fast-paced environment • Comfortable working within structured processes and established workflows • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs

🏖️ Benefícios

• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth